Retail Supervisor (Consumer Experience Leader) -FT- Cascade (700928)

Carhartt; Portland (OR); On-site; USD 40,000 - 70,000; Full time

Job summary

An established industry player is seeking a Retail Supervisor to lead consumer engagement and support store operations. In this role, you will create genuine connections with customers, drive exceptional service, and foster a positive team environment. Your leadership will be crucial in achieving revenue strategies and maintaining high operational standards. If you have a passion for retail and a knack for developing talent, this opportunity offers a chance to make a significant impact in a dynamic and supportive environment.

Qualifications

• 1+ years of supervisory experience in retail preferred.
• Strong organizational and communication skills are essential.

Responsibilities

• Create engaging consumer connections through personalized experiences.
• Support visual merchandising and community engagement initiatives.

Skills

Supervisory Experience

Sales

Customer Service

Merchandising

Inventory Control

Loss Prevention

Staffing

Coaching

Training

Organizational Skills

Communication Skills

Collaboration Skills

POS Systems

Microsoft Office

Education

High School Diploma or GED

College Degree

Tools

POS Systems

Microsoft Office

Job description

Retail Supervisor (Consumer Experience Leader) - FT - Cascade (700928)

Join to apply for the Retail Supervisor (Consumer Experience Leader) - FT - Cascade (700928) role at Carhartt.

Position Details

• Location: Portland, OR
• Department: Retail Store Operations
• Reports To: Store Manager
• FLSA Status: Non-Exempt (Overtime Eligible)

Summary

At Carhartt, our mission is to build rugged products that serve and protect hardworking people. Our retail team offers the ultimate brand experience, embodying our core values. Consumer Engagement Leaders lead by example, delivering exceptional service and supporting store leadership in daily operations.

Responsibilities

• Create a genuine consumer connection through engaging, efficient, and personalized experiences.
• Support storytelling, visual merchandising, and standards execution.
• Foster a positive team environment and support associate development.
• Assist in store controls, policies, and safety standards.
• Communicate operational data and market insights.
• Contribute to revenue strategies and monitor performance metrics.
• Support community engagement, partnerships, and events.
• Participate in recruiting and talent development.

Education

• High School Diploma or GED required; college degree preferred.

Required Skills and Experience

• 1 year of supervisory experience in retail preferred.
• Experience in sales, customer service, merchandising, inventory control, and loss prevention.
• Knowledge in staffing, coaching, and training.
• Strong organizational, communication, and collaboration skills.
• Proficiency in POS systems and Microsoft Office.

Working Conditions

• Retail environment with moderate lifting (30-50 lbs.)
• Retail hours and travel (5%)
• EEO, Tobacco-Free environment

Additional Details

• Seniority Level: Mid-Senior
• Employment Type: Full-time
• Job Function: Sales and Business Development
• Industry: Retail Apparel and Fashion