Retail Supervisor - Commission + Free Ski Pass
Christy Sports
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Benefits offered by this job
Job summary
Christy Sports in Montana’s Big Sky region is seeking a Retail Floor Supervisor to oversee hardgoods and softgoods sales teams, optimize inventory, and drive guest-focused service. You will lead staff, ensure merchandising standards, and support profitability through effective sales supervision.
The role reports to the Store Manager and requires a proactive, customer-focused approach. Eligible candidates enjoy a seasonal outdoor lifestyle, a strong work ethic, and opportunities for growth within
Qualifications
- Be friendly and outgoing when interacting with guests
- Love skiing or snowboarding and understand how it works
- Able to use basic computer systems for sales and checkout
- Fluent in English, both written and spoken
- Schedule flexibility to cover peak times, holidays, weekends
- Ability to stand for long periods and lift up to 25 pounds
Responsibilities
- Generate sales and maintain high guest service standards across all product lines.
- Demonstrate knowledge of hardgoods and softgoods; stay updated on industry trends.
- Maintain merchandising and store cleanliness for both hardgoods and softgoods.
- Achieve strong boot-to-custom insole/liner sales through proper fitting techniques.
- Assist in payroll budget monitoring and control.
- Contribute to hiring, training, coaching, and leading a high-quality sales staff.
- Administer cash handling, safety, and loss prevention policies.
- Prepare, distribute, and maintain required company documentation.
- Be able to multi-task effectively and grow within the company.
- Open and close the store in the manager or assistant manager’s absence.
- Greet customers, build rapport, and understand their needs.
- Provide product knowledge and accurate information to close sales.
- Operate the register and complete transactions.
- Stock shelves and merchandise the store with products.
Skills
Job description
At Christy Sports, we believe Outside is Better. It’s not just a motto, it’s a fact. It makes people happier, healthier, and more connected. That’s why we go out of our way to help people experience the mountain lifestyle by building authentic relationships, offering humble expertise, and sharing a genuine love for what we do. Driven by our unmatched passion for the outdoors, we are always advancing. In-store and online, within our industry, and with the communities we serve, we bring a spirit of innovation to every aspect of what we do. We were founded in Colorado in 1958, but we’ve been chasing adventure for much longer. Skiing and snowboarding aren’t just a job for us, it’s a lifestyle. No matter your level, we strive to give you the best experience possible and invite you to experience the joy of mountain life and sport with us.
At Christy Sports, we believe Outside is Better. It’s not just a motto, it’s a fact. It makes people happier, healthier, and more connected. That’s why we go out of our way to help people experience the mountain lifestyle by building authentic relationships, offering humble expertise, and sharing a genuine love for what we do. Driven by our unmatched passion for the outdoors, we are always advancing. In-store and online, within our industry, and with the communities we serve, we bring a spirit of innovation to every aspect of what we do. We were founded in Colorado in 1958, but we’ve been chasing adventure for much longer. Skiing and snowboarding aren’t just a job for us, it’s a lifestyle. No matter your level, we strive to give you the best experience possible and invite you to experience the joy of mountain life and sport with us. Headquartered in Lakewood, Colorado, Christy Sports is one of the leading outdoor specialty retailers in the nation with more than 50 locations in Colorado, Utah, Washington, and Montana. In addition to offering a broad selection of retail merchandise in its stores and through multiple e-commerce sites, Christy Sports is a leading provider of Rental and Equipment Services. During the winter off-season, the Company operates highly professional outdoor businesses including Patio Furniture & Cycling to inspire further and enable Christy Sports guests’ healthy lifestyles, and to leverage its operational infrastructure and passionate employee base.
- We meet people where they are without judgement. Whether they're seasoned veterans, first-timers, locals, or vacationers, they trust us to set them up for success with quality equipment and great service.
- We love what makes the mountain lifestyle special: the people, the environment, and the communities. We want our guests to discover and love the mountain lifestyle as much as we do.
- By keeping the history of our roots alive, we maintain the quality service, authenticity, and expertise that our guests value and what made us special in the first place.
- We make our company a great place to work by collaborating, problem-solving, being accountable, and recognizing our accomplishments. We are each unique contributors to a greater whole.
- Our customer* expectations continue to evolve. To meet their needs, we must evolve to stay relevant. We embrace change and always look for the next evolution of what we can do. *Internal & External
Reporting to the Store Manager, the Retail Floor Supervisor is a pivotal role responsible for overseeing both hardgoods and softgoods sales staff while managing department inventory control. This position plays a crucial role in maximizing profitability and ensuring best-in-class guest service.
- Generate sales and maintain high standards for guest service across all product lines.
- Demonstrate excellent knowledge of both hardgoods and softgoods products, staying abreast of industry trends.
- Maintain merchandising of both hardgoods and softgoods product lines, ensuring store cleanliness standards are met.
- Achieve and uphold a strong boot-to-custom insole (and/or liners) sales ratio by demonstrating proper fitting techniques.
- Assist in monitoring and controlling the payroll budget.
- Contribute to hiring, training, coaching, leading, and maintaining a high-quality sales staff
- Assist in administering company policies and procedures, including cash handling, safety, and loss prevention.
- Prepare, distribute, and maintain company-required documentation.
- Must have the ability to multi-task effectively.
- Demonstrate the desire to succeed and grow within the company.
- Open and close the store as required in the absence of the manager or assistant manager.
- Greet all customers in the store, building rapport through conversation to understand their needs.
- Build trust with customers through comprehensive product knowledge and accurate information delivery.
- Bring the sale to a successful close and expand it by demonstrating knowledge of accessories and/or related products.
- Operate the cash register to complete sales transactions.
- Merchandise the store by stocking shelves, counters, or tables with products.
- Other duties as assigned.
- Be Friendly, outgoing and comfortable working with people
- Love to ski or snowboard and some knowledge of how it all works
- Have basic computer skills
- English fluency, written and verbal
- Need to be flexible in your schedule to get the most out of ski time, including working split shifts, nights, holidays and weekends
- Must be able to stand for extended periods of time and regularly lift 25 pounds
- Free Employee Ski Pass
- Medical, Dental, and Vision insurance*
- Employer Paid Basic Life Insurance and AD&D*
- Voluntary Life Insurance (Employee/Spouse/Child)*
- Health Care and Dependent Care Flexible Spending Accounts*
- 401(k) Retirement Savings Plan with Company Match
- Paid Time Off*
- Paid Sick Time (State applicable)
- Paid Parental Leave*
- Short-Term and Long-Term Disability*
- Employee Discounts (ski, retail, outdoor industry)
The budgeted range starts at $20-$24/hour + Commission. Actual pay will be adjusted based on experience.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. The employee must regularly lift and /or move up to 25 pounds and occasionally lift and/or move up to 50 pounds. (Request help with heavy or awkward boxes/products). Specific vision abilities required by this job include Close vision, Distance vision, Peripheral vision, Depth perception, and Ability to adjust focus. While performing the duties of this Job, the employee is regularly required to stand; use hands to finger, handle, or feel; reach with hands and arms; climb stairs and ladders, stoop, kneel, crouch, or crawl and talk or hear. The employee is frequently required to walk.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. The noise level in the work environment is usually moderate.
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