Retail Supervisor

Goodwill Northern New England; Windham (ME); On-site; USD 60,000 - 80,000; Full time

Job summary

Goodwill Northern New England seeks a Retail Supervisor for its Windham location, offering pay between $17.00 and $18.50 per hour. The role involves overseeing daily operations, ensuring customer satisfaction, and leading a team to drive sales. If you're passionate about community support and retail leadership, join their mission-driven organization that offers extensive benefits and career growth opportunities.

Benefits

Medical, Dental, and Vision Insurance

403(b) Retirement Plan with Employer Match

Generous Paid Time Off Plan

40% Employee Discount

Paid Holidays

Qualifications

• 1 year experience in a retail leadership role preferred.
• Ability to work weekends, nights, and holidays.
• Valid Driver’s License with a safe driving record.

Responsibilities

• Supervise day-to-day store operations and assist management.
• Guide and lead associates towards achieving sales goals.
• Ensure customer satisfaction and operational efficiency.

Skills

Customer Service

Leadership

Computer Literacy

Education

High School Diploma or equivalent

Associates Degree

Tools

Excel

Job description

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Description

Job Location: Windham, ME pay is $17.00 - $18.50/hr

Who We Are

Goodwill’s motto is, “

Job Details

Description

Job Location: Windham, ME pay is $17.00 - $18.50/hr

Who We Are

Goodwill’s motto is, “a hand up, not a handout.” Goodwill Northern New England is a nonprofit social enterprise that helps people achieve their life and work goals. Our stores keep millions of pounds of stuff out of local landfills each year and offer a great reuse buying option to people in our community at affordable prices.

Our store revenues fund our nonprofit mission to invest in people who need support to achieve their work and life goals. Goodwill NNE’s programs include workforce training programs, 22 group homes that support adults with disabilities, community supports for adults with disabilities, AmeriCorps programs, and business-cleaning services. We also operate two brain injury clinics to help people recover after a brain injury. When you come to work at Goodwill you help make these programs possible!

Job Summary

The shift supervisor position is an important part of the store leadership team. In this role you will work closely with the Store Management team by lending a hand in areas like customer service, merchandising, hiring, and the day-to-day operations that make our stores run.

Our Shift supervisors help drive the business through their leadership skills and actively connects with both associates and customers. Shift supervisors should be trustworthy and reliable to help the store achieve their sales goals. The shift supervisor helps lead a team of associates to ensure operational tasks and procedures are successful as well as opening and closing routines being completed, all while keeping the customer at the center of everything we do.

This position is a stepping-stone on your journey to becoming an effective store leader. If you want to grow your retail career with a caring and inclusive organization that has a huge impact on the community, come join the Goodwill team!

Goodwill NNE offers a complete and comprehensive benefits package, including Medical, Dental, Vision, 403b Retirement with employer match, Life Insurance, STD/LTD insurance, and a generous PTO accrual for full-time and part-time employment. Apply today to learn more about the meaningful work we offer.

Minimum Qualifications

• 1 year experience in retail leadership role preferred
• Ability to work weekends, nights, and holidays
• Computer literacy to help with job duties
• High school diploma, GED, HiSET, or equivalent
• A criminal background check that meets agency standards
• Valid Driver’s License with a safe driving record and insurance meeting agency standards
  
  

Preferred Qualifications

• Associates Degree
• Computer experience, including reporting and excel experience
• CPR and First Aid Certification
• Multi-lingual including ASL
  
  

In addition to employment that is fulfilling, meaningful, and supportive, Goodwill employees also receive:

• Medical, Dental, and Vision insurance offered
• 403(b) retirement plan with Employer Match
• Employer Paid Short & Long Term Disability
• Employer-paid Life Insurance
• Generous Paid Time Off Plan
• Paid Holidays
• 40% Employee discount at Goodwill stores in ME, NH & VT
• Exceptional career growth opportunities
• Discount on personal cell phone plans
• Local community discounts
• Caring coworkers/team that supports you!

Seniority level

• Seniority level

  Not Applicable

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Business Development

• Industries

  Individual and Family Services

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