Retail Supervisor

Columbia Sportswear; Somerville (MA); On-site; USD 24,245 - 34,908; Full time

Benefits offered by this job

Comprehensive benefits package

Job summary

Columbia Sportswear in Somerville, Massachusetts, is searching for a Retail Supervisor to lead and support store associate teams. This role involves training staff, ensuring positive customer experiences, and managing store operations effectively.

The ideal candidate will have 2-5 years of experience in retail and strong communication skills. Emphasis on creating a welcoming store culture and adherence to company standards. Full-time employees will enjoy a variety of benefits.

Qualifications

• 2-5 years of experience in a related position or specialization.
• Ability to operate a Point of Sales (POS) system and other in-store computerized systems.
• Effective communication skills and ability to exchange ideas.

Responsibilities

• Oversee day-to-day work of associate level staff.
• Provide training and coaching to team members.
• Supervise assigned department and maintain profitability.

Skills

Point of Sales (POS) system operation

Effective communication skills

Education

High School Diploma or GED preferred

Job description

United States, Massachusetts, Somerville

May 02, 2026

ABOUT THE POSITION

With over 430 retail stores worldwide, our Store Leadership Teams are essential to our business. From ensuring effective store operations and procedures to guiding team members within an assigned area of responsibility, our Store Leadership Teams help create memorable consumer experiences while supporting and helping drive the company's mission of "Connecting Active People with Their Passions".

As a Retail Supervisor, you will be a member of the Store Leadership Team and responsible for providing leadership and direction to diverse associate-level team members in an assigned area of responsibility. The Retail Supervisor fosters a positive environment and displays a high professional standard of individual behavior, leading by example while demonstrating Columbia Sportswear Company values.

HOW YOU'LL MAKE A DIFFERENCE

• Oversee the day‑to‑day work of associate level staff.
• Provide direction, guidance, training, and coaching to associate-level team members to ensure efficient and effective operations and proper store procedures to support the overall customer experience in store.
• Supervise assigned department of responsibility, overseeing the profitability of the store by receiving, handling, replenishing, and processing.
• Create and maintain store culture through teamwork and coaching, displaying a high professional standard of individual behavior and leading by example.
• Collaborate with the store leadership team concerning policies, procedures, and standards for assigned areas of responsibility.
• Maintain company standards and policies; ensure that employees adhere to procedures and quality standards, working to resolve any problems or errors.

YOU HAVE

• No specific education required (High School Diploma or GED preferred)
• 2-5 years of experience in a related position or specialization
• Skill operating a Point of Sales (POS) system, other in-store computerized systems, and telephone
• Effective communication skills; able to exchange ideas and information with the store leadership team, associates, and consumers

JOB CONDITIONS

• Frequently in an active environment that can be physical or strenuous: frequently adjusting/moving items weighing up to 40 lbs., may frequently use specialized equipment, and may have exposure to dust and noise.
• Occasionally requires the ability to work in a place.
• Ability to communicate clearly with others.
• Availability to work a flexible retail schedule, which may change seasonally and in response to location‑specific business trends or forecasts. All local, state, and federal laws are adhered to when evaluating your availability.

This job description is not meant to be an all‑inclusive list of duties and responsibilities, but constitutes a general definition of the position's scope and function in the company.

Columbia Sportswear Company is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. Columbia Sportswear is committed to working with and providing reasonable accommodation for individuals with disabilities. https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf. If you need reasonable accommodation because of a disability for any part of the employment process, please notify your recruiter.

Pay Range: $17.60 – $25.34. Expected Pay Range for Hire: $17.60 – $22.76. Pay decisions are determined by multiple factors including what the market is paying, a candidate's capabilities and skills, years of experience, and internal equity.

At Columbia Sportswear Company, we are proud to offer full‑time employees a benefits package that includes a variety of services and products to help make your life and work more rewarding.