Retail Supervisor

columbiasportswearcompany; San Clemente (CA); On-site; USD 27,000 - 37,000; Full time

Benefits offered by this job

401k plan

Medical, dental, vision

Life Insurance

Voluntary benefits

Employee discounts

Generous time off

Job summary

Columbia Sportswear Company is seeking a Store Leadership Team member to guide associate-level staff, oversee daily operations, and uphold store procedures that drive a memorable customer experience. The role emphasizes coaching, training, and collaboration with the leadership team to maintain profitability and service quality.

Applicants should have 2–5 years of relevant experience, be proficient with POS systems, and communicate effectively with colleagues and customers.

Qualifications

• Experience operating a POS system and in-store computer systems.
• Excellent communication with leadership, staff, and customers.

Responsibilities

• Oversees the day-to-day work of associate level staff.
• Provide direction, training, and coaching to associates to ensure store procedures and customer experience.
• Supervise department of responsibility, managing profitability through receiving, handling, replenishing, and processing.
• Maintain store culture through teamwork and professional conduct, leading by example.
• Collaborate with store leadership on policies and standards for assigned areas.
• Ensure adherence to procedures and quality standards, resolving problems or errors.

Skills

POS system

Communication skills

Education

High School Diploma or GED preferred

Job description

ABOUT THE POSITION

With over 430 retail stores worldwide, our Store Leadership Teams are essential to our business. From ensuring effective store operations and procedures to guiding team members within an assigned area of responsibility, our Store Leadership Teams help create memorable consumer experiences while supporting and helping drive the company's mission of \"Connecting Active People with Their Passions.\"

HOW YOU'LL MAKE A DIFFERENCE

• Oversees the day-to-day work of associate level staff.


• Provide direction and guidance, training, and coaching to associate-level team members to ensure efficient and effective operations and proper store procedures to support the overall customer experience in-store.


• Supervise assigned department of responsibility, overseeing the profitability of the store by receiving, handling, replenishing, and processing.


• Create and maintain store culture through teamwork and coaching, displaying a high professional standard of individual behavior and leading by example.


• Collaborate with the store leadership team concerning policies, procedures, and standards for assigned areas of responsibility.


• Maintain company standards and policies; ensure that employees adhere to procedures and quality standards, working to resolve any problems or errors.

YOU HAVE

• No specific education required (High School Diploma or GED preferred)


• 2-5 years of experience in position or specialization


• Skill operating a Point of Sales (POS) system, other in-store computerized systems, and telephone.


• Effective communication skills; able to exchange ideas and information with the store leadership team, associates, and consumers.

JOB CONDITIONS

Frequently in an active environment (i.e., requires the ability to constantly move about) that can be physical or strenuous (frequently adjusting/moving items weighing up to 40 lbs.), may frequently use specialized equipment, may have exposure to dust and noise. Occasionally requires the ability to work in a place. Ability to communicate clearly with others. Availability to work a flexible retail schedule, which may change seasonally and in response to location-specific business trends or forecasts. All local, state, and federal laws are adhered to when evaluating your availability.

This job description is not meant to be an all-inclusive list of duties and responsibilities, but constitutes a general definition of the position's scope and function in the company.

Columbia Sportswear Company is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. Columbia Sportswear is committed to working with and providing reasonable accommodation for individuals with disabilities. https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf. If you need reasonable accommodation because of a disability for any part of the employment process, please notify your recruiter.

Hiring Range: $19.80 - $26.57

*Pay decisions are determined by multiple factors, including what the market is paying, a candidate's capabilities and skills, years of experience ,and internal equity

At Columbia Sportswear Company, we're proud to offer regular full-time employees a benefits package that includes a variety of services and products to help make your life and work more rewarding. Our benefit programs contribute to overall employee well-being by aligning those programs with the fundamental elements of well-being: physical, social/emotional, financial, career and community.

• 401k plan plus a generous company match.


• Medical, dental, vision, life Insurance, disability, flexible spending accounts, health savings account


• Voluntary benefit offerings (accident, critical illness, hospital indemnity, and legal services).


• EAP + which is free and confidential 24/7/365 counseling services.


• Extensive wellness benefits.


• Employee discounts.


• Generous time off program.

If you need an accommodation/adjustment to successfully complete and submit your application, please reach out to [e-mail] with the Subject: Applicant Assistance Requested.