Retail Supervisor

columbiasportswearcompany; Miami (FL); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

401k plan with company match

Employee discounts

EAP + counseling services

Commuter benefits

Job summary

Columbia Sportswear Company is seeking a store leadership professional in Miami to oversee daily operations and staff performance. You will guide associates, coach teams, and ensure store procedures support a premium customer experience on the sales floor.

The role focuses on maintaining store standards, driving profitability, and collaborating with leadership on policies. Strong communication and at least 2–5 years in retail leadership are ideal.

Qualifications

• High school diploma or GED preferred.
• 2–5 years in a leadership or store operations role.
• Experience using POS systems and in-store technology.
• Strong communication and coaching skills.

Responsibilities

• Oversees day-to-day work of associate level staff.
• Provide direction, training, and coaching to associates to ensure efficient operations and proper store procedures.
• Supervise department to improve store profitability through receiving, handling, replenishing, and processing.
• Create and maintain store culture through teamwork and coaching, upholding professional standards.
• Collaborate with store leadership on policies, procedures, and standards for assigned areas.
• Ensure adherence to company standards and resolve issues or errors.

Skills

Store leadership

Team coaching

Customer service

Operations management

Communication

Education

HS Diploma preferred

Tools

POS system

In-store systems

Telephone

Job description

ABOUT THE POSITION

With over 430 retail stores worldwide, our Store Leadership Teams are essential to our business. From ensuring effective store operations and procedures to guiding team members within an assigned area of responsibility, our Store Leadership Teams help create memorable consumer experiences while supporting and helping drive the company's mission of "Connecting Active People with Their Passions."

HOW YOU'LL MAKE A DIFFERENCE

• Oversees the day-to-day work of associate level staff.
• Provide direction and guidance, training, and coaching to associate-level team members to ensure efficient and effective operations and proper store procedures to support the overall customer experience in-store.
• Supervise assigned department of responsibility, overseeing the profitability of the store by receiving, handling, replenishing, and processing.
• Create and maintain store culture through teamwork and coaching, displaying a high professional standard of individual behavior and leading by example.
• Collaborate with the store leadership team concerning policies, procedures, and standards for assigned areas of responsibility.
• Maintain company standards and policies; ensure that employees adhere to procedures and quality standards, working to resolve any problems or errors.

YOU HAVE

• No specific education required (High School Diploma or GED preferred)
• 2-5 years of experience in position or specialization
• Skill operating a Point of Sales (POS) system, other in-store computerized systems, and telephone.
• Effective communication skills; able to exchange ideas and information with the store leadership team, associates, and consumers.

JOB CONDITIONS

• Frequently in an active environment (i.e., requires the ability to constantly move about) that can be physical or strenuous (frequently adjusting/moving items weighing up to 40 lbs.), may frequently use specialized equipment, may have exposure to dust and noise.
• Occasionally requires the ability to work in a place.
• Ability to communicate clearly with others.
• Availability to work a flexible retail schedule, which may change seasonally and in response to location-specific business trends or forecasts. All local, state, and federal laws are adhered to when evaluating your availability.

This job description is not meant to be an all-inclusive list of duties and responsibilities, but constitutes a general definition of the position's scope and function in the company.

Columbia Sportswear Company is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. Columbia Sportswear is committed to working with and providing reasonable accommodation for individuals with disabilities. https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf.

At Columbia Sportswear Company, we're proud to offer part-time employees benefits that include a variety of services and products to help make your life and work more rewarding.

• Benefits that can protect your family's financial future and help you save money through our 401k plan plus a generous company match.
• Columbia offers EAP + which is free and confidential 24/7/365 counseling services.
• There are commuter benefits such as transit and parking reimbursement programs.
• We have wellness benefits and employee discounts available.