Retail Supervisor

Priority Dispatch Corp.; Milpitas (CA); On-site; Full time

Job summary

A leading company in retail is seeking a Full-Time Lead Associate for their Milpitas store. The role involves overseeing store operations, assisting customers, and ensuring a positive shopping experience. Candidates should have a High School Diploma and prior supervisory experience. Join a team that values diversity and offers opportunities for growth!

Qualifications

• 1-2 years of prior Lead or Supervisory experience.
• Ability to proficiently read and write in English.

Responsibilities

• Provide work direction to store personnel during shifts.
• Accountable for store cash funds when opening/closing.
• Assist with inventory and customer service.

Skills

Communication

Customer Service

Leadership

Problem Solving

Education

High School Diploma or equivalent

Tools

Cash Register

Personal Computer

Calculator

Job description

Job Details

Job Location: Milpitas Store 116 - Milpitas, CA

Position Type: Full Time

Salary Range: $19.96 - $22.00 Hourly

Job Shift: Any

Description

Major Responsibilities:

At the direction of the Store Management Team provide work direction to store personnel during shifts.

Be accountable for store cash funds when opening/closing the store without management supervision.

Provide customer assistance, oversee cash register operation, sales/monetary transactions, and opening/closing procedures.

Maintain positive customer and employee morale; reporting any problems/complaints immediately to the Management Team

Assist with inventory, display, merchandising and placement of stock on the sales floor, stock rotation and markdowns.

Knowledgeable and proficient in all production processes including pricing, sorting and donor greeting.

In the absence of the Store Management Team, must be able to conduct productive Store Huddles during shifts.

Assist with organizing/straightening up or arranging merchandise and housekeeping tasks to ensure a neat, clean and safe working environment.

Become familiar with and use proper handling techniques and equipment to ensure safe handling of merchandise.

Ensure all Store Policies and Store Operating Procedures are followed and utilized consistently by all store employees.

Stay alert to possible damage, theft or potential safety hazards. Immediately report observations to the Store Management Team or by notification sent to Corporate via email.

Performs other duties as assigned.

Qualifications

Job Specifications

Education Required:

High School Diploma or equivalent

Ability to proficiently read and write in English

Experience Required:

1-2 years of prior Lead or Supervisory experience

Must meet all qualifications for the Customer Service Representative

Equipment Used:

Pushcarts, boxes, barrels, hand trucks, z-racks, clothing/display racks, mattress cart, cash register, ten-key or calculator, telephone, personal computer, printer and fax machine

Aptitudes/Skills/Temperament:

Ability to back-up and assist the Retail Managers as requested.

Ability to communicate effectively, both orally and in writing, with co-workers, staff and the public.

Ability to tactfully explain decisions or present information clearly.

Ability to perform arithmetic, and count money/change quickly and accurately.

Ability to learn and accurately perform opening/closing procedures, cash register operation, bank deposit procedure and related paperwork as it pertains to store operations.

Ability to understand and accept directions and follow procedures.

Ability to perform both repetitive and varied duties without loss of composure or efficiency.

Job Setting

Work is performed on an enclosed storeroom floor. The area is heated and ventilated. Stores have a receiving area where work is performed on a daily basis.

Working/standing surface is uniform. Dust and dirt are controlled by daily cleaning and are insignificant. Noise and vibrations are not significant; however radios and televisions may be turned on.

Physical Demands

Fast work pace with constant standing and walking. The job involves light physical work demands requiring lifting 30 lbs maximum with frequent lifting and/or carrying objects weighing up to 10 lbs. Large heavy items are moved by using appropriate material handling equipment and/or with assistance from co-worker. Safety handling procedures must be followed.

Responsibilities may be added, deleted or changed at any time at the discretion of management, formally or informally either orally or in writing.

Goodwill of Silicon Valley is an Equal Opportunity and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law