Retail Supervisor

City Thrift; Jacksonville (FL); On-site; USD 38,000 - 46,000; Full time

Benefits offered by this job

Competitive pay

Advancement opportunities

Community & planet

Employee discount

PTO

401k

Health insurance

Job summary

City Thrift in Jacksonville, FL is seeking a Retail Supervisor to join our leadership team. You will supervise daily store operations, open/close duties, and serve as keyholder on duty while training and mentoring associates.

Ideal candidates have at least 2 years in a supervisory role, strong customer service, and a commitment to merchandising standards and a positive work environment. Open availability is required.

Qualifications

• Retail experience required.
• At least 2 years in a supervisory role.
• Must pass drug and background check.
• Must be at least 21 years old.
• Open availability.

Responsibilities

• Supervise store staff and oversee daily operations.
• Open/close the store and act as keyholder on duty.
• Train and mentor associates; enforce customer service standards.
• Maintain merchandising standards, cleanliness, and overall store appearance.
• Address questions and concerns promptly and professionally.

Skills

Retail experience

Supervisory role

Education

High School Diploma or GED

Job description

If you have retail experience with at least 2 years as a supervisor, enjoy working in a fast-paced environment and have open availability, this might be the role for you!

As a Retail Supervisor, you will be a vital member of the store's leadership team, overseeing daily operations and ensuring a positive work environment. Your responsibilities will include supervising store staff, opening/closing the store, and serving as the keyholder and supervisor on duty. You will play a key role in training and mentoring associates, demonstrating exceptional customer service, addressing team challenges, and maintaining high standards for merchandising, cleanliness, and overall store appearance.

Why City Thrift?

• Competitive pay
• Growing company with advancement opportunities
• Help the community and our planet
• Employee discount
• PTO, 401k, health insurance and much more!

Responsibilities include:

• Lend support to management for the sales floor, cashiers and select administrative functions.
• Oversee all aspects of cash management, including cash counts, deposits, cash drops, and petty cash reconciliation.
• Greet customers with a friendly attitude and ensure their needs are met with care and enthusiasm. Prioritize their satisfaction by making them feel valued and appreciated. Address questions and concerns promptly and professionally.
• Ensures company records are completed, organized, retained and safeguarded in accordance with company policy and procedure and applicable laws.
• Promote a positive workplace where team members feel valued and appreciated.
• Address concerns promptly, directly, fairly, and respectfully while maintaining a solutions-based focus.
• Other duties as assigned by Store Manager.

Qualifications:

• Retail Experience
• At least 2 years in supervisory role
• Must pass drug and background check
• Must be at least 21 years old
• Open availability

Education:

• High School Diploma, GED or equivalent work experience