Retail Supervisor

Goodwill Industries of Mid-Michigan; Fenton (MI); On-site; USD 24,000 - 40,000; Full time

Benefits offered by this job

Discount on purchases

Bonuses possible

Career advancement

Medical insurance

Dental insurance

Vision insurance

403(b) plan

Pet insurance

AFLAC

Training programs

Employee assistance program

Job summary

Goodwill Industries of Mid-Michigan is seeking a Full Time Retail Supervisor for our Fenton store at 3150 Owen Rd. The role offers $19.00 per hour, a 20% in-store discount, monthly bonuses, and opportunities for advancement.

You will supervise and train staff, open/close the store, manage cash handling, deliver excellent customer service, and maintain a safe, presentable shop environment. High school diploma and 1 year of customer service experience required.

Qualifications

• High school diploma or GED required.
• 1 year of customer service experience.
• Ability to use cash register and follow Goodwill policy and procedures.
• Ability to work full time; all shift availability and extra shifts as necessary.
• Can lift and carry 35 pounds with or without help.
• Can reach, bend or stoop.
• Able to stand six to eight hours a day.
• Valid Michigan Driver's License.
• Ability to push, pull and operate a pallet jack.
• Must have telephone access.
• Can problem solve quickly and efficiently.
• Pleasant, cheerful and professional.

Responsibilities

• Supervise and train store staff.
• Open and close the store according to policy and as directed.
• Assist with procedures related to the cash registers, returns and cash handling.
• Deliver good customer service.
• Maintain a safe and secure work environment.
• Appropriately handle customer concerns/complaints.
• Stock and return merchandise per company directive.
• Ensure that all merchandise is displayed appropriately.
• Maintain the overall appearance of the store, directing staff as needed.

Skills

Customer service

Team leadership

Cash handling

Job description

Goodwill Industries of Mid-Michigan is looking for a motivated, team-building individual to fill a Full TimeRetail Supervisor position at our Fenton store located at 3150 Owen Rd in Fenton, MI.

$19.00 an hour plus20% discount on in-store purchases

Monthly Bonuses Potential!

Career Advancement Opportunities!!

Essential duties and responsibilities:

• Supervise and train store staff.
• Open and close the store according to policy and as directed.
• Assist with procedures related to the cash registers, returns and cash handling.
• Deliver good customer service.
• Maintain a safe and secure work environment.
• Appropriately handle customer concerns/complaints.
• Stock and return merchandise per company directive.
• Ensure that all merchandise is displayed appropriately.
• Maintain the overall appearance of the store, directing staff as needed.

Think you've got what it takes?

• High school diploma or GED required.
• Do you have 1year of customer serviceexperience?
• Ability to use cash register and and follow Goodwill policy and procedures?
• Ability to work full time; all shift availability and extra shifts as necessary?
• Can you lift and carry35 pounds with or without help?
• Can youreach, bend or stoop?
• Are you able to stand six to eight hours a day?
• Do you have a valid Michigan Drivers License?
• Ability to push, pull and operate a pallet jack.
• Must have telephone access.
• Can you problem solve quickly and efficiently?
• Are youpleasant, cheerful and professional?

Benefits?

I'm glad you asked!

• 10 paid holidays
• 2 weeksof PAID vacation
• 1 week Personal Paid Time Off
• Biweekly Direct Deposit
• Full-time Associates are eligible for Medical, Dental ANDVision insurance.
• 403b
• Pet Insurance
• AFLAC
• Goodwill Academy training to promote from within
• FREE Employee Assistance Programs

Entry Level Retail Management with a purpose!

Goodwill's Mission: To assist individuals with barriers to employment in making the transition to independence and self-sufficiency.

DID YOU KNOW:

Our profits help fund programs thathelp peoplewith obstacles in finding work so that they can go out into the world andbe successful!

Werecycleeverything possible!In 2025, we kept over 7.7 millionlbs. of STUFF from ending up in landfills!! That's a lot of stuff!

Goodwill Industries of Mid-Michigan provides reasonable accommodation for individuals requiring assistance with the application or hiring process.

Goodwill Industries of Mid-Michigan is an Equal Opportunity Employer.