Retail Supervisor

PUMA Gruppe; Denver (CO); On-site; USD 60,000 - 80,000; Full time

Job summary

PUMA Gruppe is seeking a Store Associate in Denver to provide high customer service standards and help achieve sales goals. The role involves managing schedules, reporting merchandise opportunities, and maintaining a safe shopping environment, with a base pay of $21-$24 per hour plus bonuses.

Benefits

Bonus

Benefits

Qualifications

• 1-2 years in customer service-oriented retail environment, preferably in apparel/footwear.
• Proven ability to exceed sales goals and analyze complex issues.

Responsibilities

• Ensure store consistently achieves sales and profitability goals.
• Assist Store Manager with recruiting and training employees.

Skills

Customer service orientation

Sales goal achievement

Team player

Analytical skills

Basic computer skills

Tools

MS Office

Job description

Provide consistently high standards of customer experience within the Store in accordance with PUMA’s Brand Values and service standards.

1. Responsible for ensuring the Store consistently achieves or exceeds sales, KPIs, and profitability goals through effective planning, expense control, sales, and service.
2. Assist the Store Manager and Assistant Store Manager with recruiting, training, developing, and succession planning for high-performing, results-driven employees.
3. Manage payroll and create service-driven schedules to maintain a profitable location while providing excellent customer service.
4. Communicate merchandise opportunities to the Store and/or Assistant Store Manager.
5. Comply with all Policies & Procedures, operational core competencies, and key accountabilities.
6. Maintain a safe, healthy, and compliant working and shopping environment.
7. Work non-traditional hours, including weekends, evenings, and holidays; overtime may be required.

YOUR TALENT

1. 1–2 years of experience in a customer service-oriented retail environment, preferably apparel/footwear.
2. Proven ability to exceed sales goals, analyze complex issues, and present information to large groups.
3. Strong team player with quick learning ability.
4. Basic computer skills, including MS Office.
5. Ability to lift/carry, push/pull up to 30 pounds regularly.

The base pay for this position is $21-$24 + Bonus + Benefits. Pay may vary depending on experience. The application window is expected to close by 09/08/2025.

SPEED & SPIRIT

We look for candidates who embody SPEED & SPIRIT, defined by being DRIVEN in performance, VIBRANT in our sporting legacy, TOGETHER in team spirit, and YOU to showcase individual talent. Applying is easy: click APPLY ONLINE and follow the steps to upload your application.

About Us

At PUMA, we pursue faster in sports and culture through innovative design, iconic footwear and apparel, and authentic partnerships. We support over 14,000 employees across 120+ countries. Our headquarters is in Herzogenaurach, Germany.