Retail Supervisor

MedStar Health; Albertville (MN); On-site; USD 45,000 - 65,000; Full time

Job summary

A leading company in sports retail is seeking a Store Manager to provide high customer service standards and achieve sales goals. Responsibilities include managing store operations, assisting in training staff, and maintaining a compliant work environment. Candidates should have customer service experience and effective communication skills.

Qualifications

• 1-2 years' experience in a customer service-focused retail environment, preferably apparel/footwear.
• Proven ability to exceed sales goals.
• Ability to lift/carry up to 30 pounds regularly.

Responsibilities

• Ensure high standards of customer experience in the Store.
• Achieve sales, KPIs, and profitability goals.
• Assist in recruitment and training of employees.

Skills

Customer service experience

Sales goals achievement

Teamwork

Communication skills

Basic computer skills

Job description

YOUR MISSION

• Provide consistently high standards of customer experience within the Store in accordance with PUMA's Brand Values and service standards.
• Responsible for ensuring the Store consistently achieves or exceeds sales, KPIs, and profitability goals through effective planning, expense control, sales, and service.
• Assist the Store Manager and Assistant Store Manager with the recruitment, training, development, and succession planning of high-performing, results-driven employees.
• Manage payroll control and create service-driven schedules to maintain a highly profitable location while providing excellent customer service.
• Communicate merchandise opportunities to the Store and/or Assistant Store Manager.
• Ensure compliance with all Policies & Procedures, operational core competencies, and key accountabilities.
• Maintain a safe, healthy, and compliant working and shopping environment.
• Work non-traditional hours including weekends, evenings, holidays; overtime may be required.

YOUR TALENT

• 1-2 years' experience in a customer service-focused retail environment, preferably apparel/footwear.
• Proven ability to exceed sales goals, analyze complex issues, and present information effectively.
• Strong team player with excellent communication skills.
• Quick learner with basic computer skills, including MS Office.
• Ability to lift/carry, push/pull up to 30 pounds regularly.

The base pay for this position is $XX-$XX + Bonus + Benefits.

(Benefit Summary Full Time)

Pay may vary depending on experience and skills.

SPEED & SPIRIT

We look for candidates who embody our values: being driven, vibrant, team-oriented, and authentic. Applying is easy—click APPLY ONLINE and upload your application.

PUMA is an Equal Employment Opportunity (EEO) employer. We prohibit discrimination and harassment and provide equal opportunities regardless of race, color, religion, sex, national origin, age, gender, disability, veteran status, or other protected characteristics.

For more information, contact: [e-mail]