RETAIL-STR-MANAGER

San Antonio Shoe Inc; Knoxville (TN); On-site; USD 42,000 - 64,000; Full time

Job summary

San Antonio Shoemakers in Knoxville, TN is seeking a Retail Store Manager to lead daily operations, drive sales, and ensure outstanding customer service. This full-time role requires supervising staff, maintaining store standards, and working 40 hours per week including nights, weekends, and holidays.

The position emphasizes coaching the team, managing schedules, inventory control, and collaborating with District Management to hit growth targets while upholding SAS values and customer-first

Qualifications

• Exceptional written, verbal and interpersonal communication.
• Organized and able to handle deadlines professionally.
• Able to work independently with timely follow through.
• Be a team player and promote positive team spirit.

Responsibilities

• Execute day-to-day store operations per SAS standards and customer service philosophy.
• Provide customer satisfaction in all areas of sales and service.
• Direct and manage employees, motivate the team to reach goals.
• Lead, coach, and direct staff to ensure store performance per company standards.
• Set expectations and communicate regularly with staff.
• Conduct regular store meetings to align on goals and policies.
• Evaluate performance through development plans and feedback.
• Ensure inventory, finances and assets are maintained and controlled.
• Work with District Manager to set goals and plans to increase store volume.

Skills

Communication skills

Organizational skills

Problem solving

Independent work

Teamwork

Driver's license

Education

Some college education

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

FULL TIME SALES WORKERS SAS San Antonio Shoemakers #240, Knoxville, TN, US

Retail Store Manager

Company Profile

San Antonio Shoemakers (SAS), a San Antonio, Texas based privately held company, has been in business for over 40 years and has developed a reputation as a premier American manufacturer of high quality comfort footwear.

Position

SAS has an opening for a Retail Store Manager. This position is Full-Time and is expected to work 40 hours per week including nights, weekends, and holidays.

Job Responsibilities

• Responsible for executing day-to-day store operations through application of SAS philosophy and standards of customer service, cleanlinessand caring.
• Provide customer satisfaction in all areas of sales and service.
• Direct and manage employees and promote a positive team spirit and motivate employees to reach goals.
• Lead, coach, and direct employees to ensure optimal store performance to company standards andphilosophy.
• Set expectations and communicate regularly.
• Conduct regular store meetings.
• Evaluate in written and verbal formats through performance development plan (PDA).
• Hold associates accountable for positions duties, training and development.
• Responsible for store operational and maintenance requirements.
• Accountable for all inventories, finances and other assets within the store. Must comply with purchasing policiesand control expenditures.
• Ensure policies and procedures are communicatedand followed.
• Work with District Manager (DM) to set goals and administera plan to increase store volume.
• Maintain and make suggestions of adjustments to inventory levels.
• Responsible to work our Grass Roots marketing programs to promote the store within its market.
• Interview and hire sales associates with the help of DM and/or Human Resourcesrepresentatives.
• Maintain a positive attitude in all dealings with store associates, other company employees and all visitors, vendors and customers of the store.

Job Qualifications

• Exceptional written verbal and interpersonal communications skills.
• Organized and able to handle the pressure of deadlines professionally.
• Skilled at identifying and resolving problemsin a timely manner.
• Able to work independently with timely follow through.
• Passion, integrity and energy to achieve greatness for SAS and the team.
• Self-starter that desires to take initiative.
• Respectful and caring to co-workers.
• Accountable for actions.
• Be a team player that can work well with others.
• Promote a positive teamspirit and motivate employees to reachgoals.
• Must obtain a valid driver’s license.

Physical Requirements

• Able to lift 50 lbs., sometimes with help.
• Standing for long periods of time, frequent bending to tie and fit shoes, climbing andmoving.
• Required to have close visual acuity to perform an activity such as viewing a computer, visual inspection, and prepare and analyze projects.
• Able to frequently communicate with the customers and coworkers.
• Some travel is expected so must be able to travel if and when it's needed.
• Able to operate a vehicle.

Education & Experience Requirements

• Some college education is a plus.
• 1-2 years' experience in retail management.
• Experience in handling intricate employee relation a plus.

SAS is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. No phone calls or agencies please.