Retail Store Team Leader — Lead Merch & Customer Service

Ollie's Bargain Outlet; Fort Wayne (IN); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Medical, Dental, Vision, and RX coverage

401K with company match

20% associate discount

Quarterly bonus program

Voluntary benefits

Job summary

A leading discount retailer in Fort Wayne, IN, is seeking a Co Team Leader to enhance sales operations. This role requires strong leadership to ensure excellent customer and associate experiences. Responsibilities include managing payroll budgets, providing outstanding service, and overseeing store standards. Candidates must have a high school diploma and at least 2 years of retail management experience. The ideal applicant will be flexible with their schedule and possess a valid Driver’s license. Competitive benefits are offered, including medical coverage and a 401K plan.

Qualifications

• Minimum of 2 years’ retail management experience with a mid to large size retailer.
• Schedule flexibility to work evenings, weekends, and holidays.
• Must have a valid Driver’s license.

Responsibilities

• Assist in managing payroll budgets and expenses.
• Provide exceptional associate and customer service.
• Ensure store standards and operational expectations are met.
• Develop and execute talent planning for associate growth.
• Ensure proper scheduling and staffing.

Skills

Team leadership

Customer service

Merchandising

Financial oversight

Retail management

Education

High School diploma or equivalent

Job description

A leading discount retailer in Fort Wayne, IN, is seeking a Co Team Leader to enhance sales operations. This role requires strong leadership to ensure excellent customer and associate experiences. Responsibilities include managing payroll budgets, providing outstanding service, and overseeing store standards. Candidates must have a high school diploma and at least 2 years of retail management experience. The ideal applicant will be flexible with their schedule and possess a valid Driver’s license. Competitive benefits are offered, including medical coverage and a 401K plan.