Customer Experience Leader & Sales Coach

Victoria’s Secret & Co.; Fort Wayne (IN); On-site; USD 22,386 - 28,585; Full time

Job summary

A leading retail company in Fort Wayne, Indiana is seeking a Customer Experience Lead to enhance customer experiences and drive sales. The ideal candidate should have strong merchandising skills and the ability to work collaboratively with team members. This role involves coaching associates and ensuring the store's appearance meets standards. A passion for the brand and retail experience are preferred.

Qualifications

• 1 year of retail experience preferred.
• Ability to work nights, weekends, and a flexible schedule.
• Experience directing other individuals in the performance of their job duties preferred.

Responsibilities

• Deliver exceptional customer experiences.
• Conduct associate coaching and observations.
• Own the overall appearance and presentation of the brand.
• Manage labor hours effectively to drive sales.

Skills

Merchandising skills

Influencing others

Self-awareness

Technology usage

Job description

A leading retail company in Fort Wayne, Indiana is seeking a Customer Experience Lead to enhance customer experiences and drive sales. The ideal candidate should have strong merchandising skills and the ability to work collaboratively with team members. This role involves coaching associates and ensuring the store's appearance meets standards. A passion for the brand and retail experience are preferred.