Retail Store Team Leader - Growth & Service Champion

Ollie's Bargain Outlet, Inc.; Louisville (KY); On-site; USD 52,000 - 70,000; Full time

Benefits offered by this job

Medical, Dental, Vision, RX coverage

401K with company match

Employee discount (20%)

Quarterly bonus program

Career growth & development

Job summary

Ollie’s Bargain Outlet, Inc. is seeking a Store Team Leader to drive the successful operation of the entire sales floor and receiving area. You will build and lead a merchandising-focused team delivering exceptional associate and customer experiences.

The role requires managing payroll budgets, expenses, and reporting, while ensuring adherence to company standards and programs. A strong track record in retail leadership and a commitment to Ollie’s values are essential.

Qualifications

• Minimum 2 years of retail management experience at a mid to large retailer.
• Flexibility to work evenings, weekends, and holidays on a regular basis.
• High school diploma or equivalent required. Driver’s license required.

Responsibilities

• Assist Store Team Leader with payroll budgets, expenses, banking, shrink, and reporting.
• Demonstrate Ollie’s customer service behaviors in every associate and customer interaction.
• Ensure store standards, seasonal transitions, inventory processes, and company programs meet expectations.
• Develop and execute talent planning to drive associate growth and retention.
• Schedule and staff for business needs; ensure coverage for peak times.
• Open and close the store as needed and handle additional duties as assigned.

Skills

Retail management experience

Schedule flexibility

Customer service orientation

Education

High School diploma or equivalent

Tools

Valid Driver’s license

Job description

Ollie’s Bargain Outlet, Inc. is seeking a Store Team Leader to drive the successful operation of the entire sales floor and receiving area. You will build and lead a merchandising-focused team delivering exceptional associate and customer experiences.

The role requires managing payroll budgets, expenses, and reporting, while ensuring adherence to company standards and programs. A strong track record in retail leadership and a commitment to Ollie’s values are essential.