Retail Store Team Leader - Customer Care & Ops

Dollar Tree Stores INC; Muskegon (MI); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Health, dental, vision insurance

Job summary

Dollar Tree Stores INC in Muskegon, MI, is seeking an Assistant Store Manager to help oversee daily store operations, drive customer service, and develop the team. This role supports opening/closing procedures, merchandise flow from delivery to floor, and adherence to company policies while maintaining a safe, welcoming environment for customers and associates.

If you bring hands-on retail leadership and a commitment to accuracy, you will join a team focused on delivering value and memorable

Qualifications

• High school diploma or equivalent required or preferred.
• Experience managing store operations in retail environment.
• Strong written, verbal, and interpersonal communication skills.

Responsibilities

• Assist with day-to-day store activities and operations.
• Help customers with questions in a positive, approachable manner.
• Support merchandise flow from delivery to stockroom and sales floor.
• Perform opening and closing procedures.
• Assist in payroll, scheduling, and deposits; maintain records.
• Help supervise and develop store associates.
• Maintain clean, safe, and presentable store environment.
• Protect company assets and adhere to policies.

Skills

Store management experience

Customer service

Communication skills

Education

High school diploma or equivalent

Job description

Dollar Tree Stores INC in Muskegon, MI, is seeking an Assistant Store Manager to help oversee daily store operations, drive customer service, and develop the team. This role supports opening/closing procedures, merchandise flow from delivery to floor, and adherence to company policies while maintaining a safe, welcoming environment for customers and associates.

If you bring hands-on retail leadership and a commitment to accuracy, you will join a team focused on delivering value and memorable