Retail Store Supervisor & Growth Coach

levistraussandco; Orlando (FL); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

401K match

Volunteer time

Product discount

Paid Family Leave

Paid time off

Health insurance

Dental and vision coverage

Donation matching

Job summary

Levi Strauss & Co. in Orlando, FL is seeking a Store Supervisor to lead daily store operations, drive an energizing customer experience, and coach associates on sales training to ensure top service standards.

You will model behavior, mentor new hires, and implement loss prevention practices to protect assets and brand integrity. You will collaborate with store management to set expectations, provide formal performance feedback, manage cash and merchandise processes, execute floor sets and

Qualifications

• Progressive retail leadership experience and proven skills in supervising, coaching and training
• Ability to work a flexible schedule to meet the needs of the business, including evening, weekend and holiday shifts
• High school diploma or GED preferred
• Is self-starter with a growth mindset, enjoys learning new tools and adaptable to new initiatives

Responsibilities

• Creates a high energy, compelling store experience by engaging consumers and modeling appropriate service behaviors to other associates, supervising and providing consistent coaching on sales training process in order to ensure the highest level of service and sales.
• Proactively resolve consumer concerns in a manner consistent with company policy and with consumer satisfaction in mind. Partner with store manager on elevated consumer issues
• Participates in training process for new hires and current employees on LS&CO culture, product knowledge, service practices, loss prevention, store policy and programs and other associate responsibilities.
• Partner with store management to set expectations, coach and contribute to an environment that encourages engagement, retention and talent. Deliver formal performance feedback in partnership with store management

Skills

Retail leadership

Customer service coaching

Sales training

Team supervision

Education

High school diploma or GED

Tools

Cash handling

Job description

Levi Strauss & Co. in Orlando, FL is seeking a Store Supervisor to lead daily store operations, drive an energizing customer experience, and coach associates on sales training to ensure top service standards.

You will model behavior, mentor new hires, and implement loss prevention practices to protect assets and brand integrity. You will collaborate with store management to set expectations, provide formal performance feedback, manage cash and merchandise processes, execute floor sets and