Retail Store Supervisor: Customer Service & Operations

R301US Hibbett Retail, Inc.; Douglas (GA); On-site; USD 17,000 - 19,000; Full time

Job summary

Hibbett Retail, Inc. in Douglas, GA is seeking an Assistant Manager to support the Store Manager and oversee daily operations. You will be knowledgeable about all departments, uphold company policies, and promote merchandise while maintaining exceptional customer service.

The role requires supervisory capabilities, training, and a focus on profitability. This position reports to store leadership and involves ensuring store standards during peak periods.

Qualifications

• Experience in a retail environment.
• 1–3 years of customer service experience.
• Excellent interpersonal and communication skills.
• Ability to work in a fast-paced environment.
• Ability to assist in leading a team and achieving goals.
• Attention to detail and multi-tasking abilities.

Responsibilities

• Assist the Store Manager in managing store operations and assets.
• Consult with the Store Manager to set action plans for selling, restocking, merchandising, ordering, and scheduling.
• Act as acting Store Manager in their absence.
• Supervise staff and assist in recruiting, training, and evaluating personnel.
• Provide knowledge and guidance to employees and customers across departments.
• Ensure quality customer service and oversee inventory and profitability.

Skills

Retail customer service

Team leadership

Communication skills

Job description

Hibbett Retail, Inc. in Douglas, GA is seeking an Assistant Manager to support the Store Manager and oversee daily operations. You will be knowledgeable about all departments, uphold company policies, and promote merchandise while maintaining exceptional customer service.

The role requires supervisory capabilities, training, and a focus on profitability. This position reports to store leadership and involves ensuring store standards during peak periods.