Assistant Store Manager: Lead Store Ops & Service

R301US Hibbett Retail, Inc.; Douglasville (GA); On-site; USD 19,000 - 22,000; Full time

Job summary

Hibbett I City Gear in Douglasville, Georgia is seeking an Assistant Manager for Operations. The role reports to the Store Manager and oversees daily store activities, training, scheduling, merchandising, and customer service to meet store goals.

You will stand in for the Store Manager when absent, supervise staff, manage inventory and expenses, and promote merchandise and services. Prior retail experience, especially in footwear/apparel, and strong communication are essential.

Qualifications

• Experience in a retail environment, preferably footwear and athletic apparel.
• 1-3 years of customer service experience.
• Excellent interpersonal and communication skills.
• Ability to work in a fast-paced environment.
• Ability to manage a team and meet goals and profits.
• Self-starter with initiative and precision.
• Team-player with passion for customer service and selling merchandise.

Responsibilities

• Assist Store Manager in controlling store assets and operations.
• Collaborate with Store Manager to plan actions for selling, restocking, merchandising, ordering, and scheduling.
• Serve as acting Store Manager in their absence.
• Participate in recruiting, training, and evaluating personnel.
• Provide guidance to employees and customers across departments.
• Monitor inventory, sales, and expenses to support profitability.
• Direct staff to ensure department responsibilities and standards are met.
• Maintain high-quality customer service and assist customers during peak periods.
• Promote and sell services and merchandise offered by the store.

Skills

Customer service

Interpersonal skills

Communication

Team leadership

Detail oriented

Sales and merchandising

Self-starter

Job description

Hibbett I City Gear in Douglasville, Georgia is seeking an Assistant Manager for Operations. The role reports to the Store Manager and oversees daily store activities, training, scheduling, merchandising, and customer service to meet store goals.

You will stand in for the Store Manager when absent, supervise staff, manage inventory and expenses, and promote merchandise and services. Prior retail experience, especially in footwear/apparel, and strong communication are essential.