Retail Store Supervisor: Customer Experience & Operations

LiveWell Homecare Agency, LLC; Oak Harbor (OH); On-site; USD 35,000 - 48,000; Full time

Job summary

The Assistant Store Manager supports store operations by ensuring a clean, organized environment with a focus on customer satisfaction. Under the Store Manager's guidance, they supervise staff, manage merchandise presentation, handle administrative tasks, and assist with financial processes to maximize profitability and reduce losses.

Key responsibilities include delivering excellent customer service, operating cash registers, assisting with scheduling, managing receiving and displays,

Qualifications

• Excellent communication and problem-solving abilities.
• Strong organizational skills with attention to detail.
• Ability to interpret safety and operational documents.
• Cash handling proficiency and accurate reporting.
• Retail supervisory experience preferred.

Responsibilities

• Provide excellent customer service and operate cash registers.
• Assist with employee scheduling, training, and safety meetings.
• Manage receiving, stocking, and display according to planograms.
• Maintain accurate inventory and control damages and markdowns.
• Ensure cashier accountability, key control, and cash handling procedures.
• Support store management in the absence of the Store Manager.

Skills

Communication

Organizational skills

Safety awareness

Cash handling

Problem solving

Supervisory experience

Tools

POS system

Job description

The Assistant Store Manager supports store operations by ensuring a clean, organized environment with a focus on customer satisfaction. Under the Store Manager's guidance, they supervise staff, manage merchandise presentation, handle administrative tasks, and assist with financial processes to maximize profitability and reduce losses.

Key responsibilities include delivering excellent customer service, operating cash registers, assisting with scheduling, managing receiving and displays,