Retail Store Sales Associate

Blick Art Materials; Richmond (VA); On-site; USD 17,908 - 18,597; Part time

Benefits offered by this job

401(k) & profit sharing plan

Incentive bonus plans

Paid time off

Employee discount

Job summary

Blick Art Materials in Richmond, Virginia is seeking a dedicated individual to deliver exceptional customer service. The role involves assisting customers with their art projects, providing product knowledge, and maintaining the store's visual standards.

Ideal candidates will possess excellent communication skills and a strong knowledge of fine art materials. Flexibility in scheduling is essential, with shifts averaging 15-25 hours a week. Benefits include a 401(k) plan and employee discounts.

Qualifications

• Ability to work independently and in a team environment.
• Excellent communication skills.
• Knowledge of a variety of fine-art mediums.

Responsibilities

• Deliver superior customer service by combining sales and product knowledge.
• Provide customer service at the Custom Services desk.
• Assist in the coordination of merchandise set-ups.

Skills

Customer service

Sales knowledge

Communication skills

Knowledge of fine-art mediums

Education

High school graduate or equivalent

Job description

Responsibilities

• Consistently delivers superior customer service by combining sales, product knowledge, and other skill training to meet or exceed customer expectations.
• Completes and utilizes Blick onboarding training, Blick sales training, Preferred Customer Program, Special Orders, and Custom Services Training from NDS.
• Provides customer service at the Custom Services desk, including making appointments, consulting with customers on their Custom Services projects, taking Custom Services orders, and delivering completed orders in store.
• Displays an energetic and positive attitude with all customer interactions.
• Assists in the coordination of merchandise set‑ups, applies visual standards and techniques, and implements and maintains the store as directed by management.
• Follows directions and prioritizes tasks to meet deadlines with minimal supervision.
• Reports low stock levels, inventory discrepancies, and customer product requests to management as required.

General Requirements

• Ability to work independently and in a team environment.
• Excellent communication skills.
• Knowledge of a variety of fine‑art mediums, including but not limited to paints, markers, pencils, printmaking materials, clay, papers.

Scheduling Requirements

• Availability for flexible schedules, including day/evening shifts, weekends, and holidays.
• Regular attendance in accordance with retail attendance policy.
• Average 15‑25 hours per week based on availability.

Competencies

• Elevates service standards
• Leadership
• Champions core values
• People skills
• Operations

Physical Demands

• Must be able to lift and carry 50 pounds using proper lifting techniques and safety rules.
• Prolonged walking, standing, and climbing ladders.

Travel

• Minimal local travel may be required.

Qualifications

• High school graduate or equivalent.

Pay Rate

$13.00 – $13.50 per hour + sales incentives.

Benefits

• 401(k) & profit sharing plan
• Incentive bonus plans
• Paid time off
• Employee discount