Retail Store Sales Associate

Blick Art Materials; Detroit (MI); On-site; USD 18,942 - 19,286; Part time

Benefits offered by this job

401K & Profit Sharing Plan

Incentive Bonus Plans

Paid Time Off

Employee Discount

Job summary

Blick Art Materials in Detroit, Michigan is seeking a Customer Service Associate dedicated to delivering superior customer service through sales knowledge and product expertise. Responsibilities include assisting customers at the Custom Services desk, coordinating merchandise set-ups, and ensuring a positive shopping experience.

Qualifications include a high school diploma and strong communication skills. The role requires flexibility with scheduling, with an average of 15-25 hours per week and a pay rate between $13.75 and $14.00 per hour plus sales incentives.

Qualifications

• Ability to work both independently and in a team environment.
• Excellent communication skills.
• Knowledge of traditional fine art mediums preferred.

Responsibilities

• Deliver superior customer service by meeting or exceeding expectations.
• Provide customer service at the Custom Services desk.
• Assist in the coordination of merchandise set-ups.

Skills

Customer service

Sales knowledge

Communication skills

Knowledge of fine art mediums

Education

High School Graduate or equivalent

Job description

Responsibilities

• Consistently delivers superior customer service by combining sales, product knowledge, and other skills training to meet or exceed customer expectations.
• Completes and utilizes the following programs: Blick Onboarding Training, Blick Sales Training, Preferred Customer Program, Special Orders, and Custom Services Training from NDS.
• Provide customer service at the Custom Services desk including making appointments for customers, consulting with customers on their Custom Services project, taking Custom Services orders, and delivering completed Custom Services orders in store.
• Displays an energetic and positive attitude with all customer interactions.
• Assist in the coordination of merchandise set‑ups, has knowledge of visual standards and techniques, and has the ability to implement and maintain the store as set forth by store management.
• Follows directions and prioritizes tasks to meet deadlines assigned with minimal supervision.
• Understands and acts on the procedures required for reporting low stock levels, inventory discrepancies, and customer product requests to management as needed.

General Requirements

• Ability to work both independently and in a team environment.
• Excellent communication skills.
• Working knowledge of a variety of traditional fine art mediums preferred, including but not limited to: paints, markers, pencils, print‑making materials, clay, papers, etc.

Scheduling Requirements

• Availability to work flexible schedules including day/evening shifts, weekends, and holidays as required by the needs of the business.
• Regular attendance in accordance with the retail attendance policy.
• Associates in this role are scheduled an average of 15 - 25 hours per week based on availability and the needs of the business.

Competencies

• Elevates service standards.
• Leadership.
• Champions core values.
• People.
• Operations.

Supervisory Responsibility

• This position has no supervisory responsibilities.

Physical Demands

• Must be able to lift and carry 50 pounds while using appropriate lifting techniques and following all safety rules.
• Prolonged walking, standing, and climbing ladders.

Travel

• Minimal travel in the local area may be required.

Qualifications

• High School Graduate or equivalent.

Pay Rate

$13.75 - $14.00 per hour + sales incentives.

Benefits

• 401K & Profit Sharing Plan
• Incentive Bonus Plans
• Paid Time Off
• Employee Discount

Other Duties

This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the associate for this job. Duties, responsibilities, and activities may change at any time with or without notice.