Retail Store Sales Associate
By exhibiting exceptional teamwork, boundless curiosity, and the utmost care, the Retail Store Sales Associate will assist their team to fulfill Blick’s commitment to our customers, the Arts, and our local communities. The Associate will maintain outstanding customer service, generate revenue through helpful product knowledge, housekeeping, merchandising, signing, pricing, POS operations, and loss prevention in adherence to all company policies and procedures.
Responsibilities
- Consistently deliver superior customer service by combining sales, product knowledge, and other skills training to meet or exceed customer expectations.
- Complete and utilize the following programs: Blick Onboarding Training, Blick Sales Training, Preferred Customer Program, Special Orders, and Custom Services Training from NDS.
- Provide customer service at the Custom Services desk, including making appointments, consulting customers on their Custom Services projects, taking Custom Services orders, and delivering completed orders in store.
- Display an energetic and positive attitude with all customer interactions.
- Assist in the coordination of merchandise set‑ups, maintain knowledge of visual standards and techniques, and implement and maintain the store as set forth by store management.
- Follow directions and prioritize tasks to meet deadlines assigned with minimal supervision.
- Understand and act on procedures required for reporting low stock levels, inventory discrepancies, and customer product requests to management as needed.
General Requirements
- Ability to work both independently and as part of a team.
- Excellent communication skills.
- Working knowledge of a variety of traditional fine art mediums preferred (paints, markers, pencils, printmaking materials, clay, papers, etc.).
Scheduling Requirements
- Availability to work flexible schedules including day/evening shifts, weekends and holidays as required.
- Regular attendance in accordance with the retail attendance policy.
- Associates in this role are scheduled an average of 15–25 hours per week based on availability and business needs.
Competencies
- Elevates Service Standards
- Leadership
- Champions Core Values
- People
- Operations
Mandatory Physical Requirements
- Must be able to lift and carry 50 pounds while using appropriate lifting techniques and following safety rules.
- Prolonged walking, standing, and climbing ladders.
Travel
- Minimal local travel may be required.
Qualifications
- High school graduate or equivalent.
Pay Rate
- $17.75 – $18.25 per hour + Sales Incentives
Benefits
- 401(k) & Profit Sharing Plan
- Incentive Bonus Plans
- Paid Time Off
- Employee Discount
Other Duties
This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the associate for this job. Duties, responsibilities, and activities may change at any time with or without notice.