Retail Store Sales Associate

Mt; Allentown (Lehigh County); On-site; USD 60,000 - 80,000; Full time

Job summary

Blick Art Materials is looking for a Retail Store Sales Associate who excels in customer service and product knowledge. This role involves assisting customers, maintaining merchandise displays, and operating POS systems. Ideal candidates have at least a High School diploma and some experience in retail or customer service. We provide a supportive environment along with a competitive pay structure and attractive benefits.

Benefits

401K & Profit Sharing Plan

Incentive Bonus Plans

Paid Time Off

Employee Discount

Qualifications

• 6 months of previous retail, sales, and/or customer service experience.
• Ability to work flexible schedules including day/evening shifts.

Responsibilities

• Delivers superior customer service and meets or exceeds customer expectations.
• Maintains the store and implements visual standards as directed.
• Reports low stock levels and inventory discrepancies to management.

Skills

Customer Service

Sales Techniques

Team Collaboration

Leadership

Education

High School Graduate or equivalent

Job description

By exhibiting exceptional teamwork, boundless curiosity, and the utmost care, the Retail Store Sales Associate will assist their team to fulfil Blick's commitment to our customers, the Arts, and our local communities. The Retail Store Sales Associate will do this by maintaining outstanding customer service, generating revenue though helpful product knowledge, housekeeping, merchandising, signing, pricing, POS operations, and loss prevention in adherence to all company policies and procedures. Responsibilities include,

• Consistently delivers superior customer service by combining sales, product knowledge, and other skills training to meet or exceed customer expectations.
• Completes and utilizes the following programs: Blick Onboarding Training, Blick Sales Training, Preferred Customer Program, and Special Orders.
• Displays an energetic and positive attitude with all customer interactions.
• Assist in the coordination of merchandise set-ups, has knowledge of visual standards and techniques, and has the ability to implement and maintain the store as set forth by store management.
• Follows directions and prioritizes tasks to meet deadlines as assigned with minimal supervision.
• Understands and acts on the procedures required for reporting low stock levels, inventory discrepancies, and customer product requests to management as needed.

General Requirements

• Ability to work both independently and in a team environment.
• Availability to work flexible schedules including day/evening shifts, weekends and holidays as required by the needs of the business.
• Regular attendance in accordance with the retail attendance policy.
• Elevates Service Standards
• Leadership
• Champions Core Values
• People
• Operations

Supervisory Responsibility

• This position has no supervisory responsibilities.

Physical Demands

• Must be able to lift and carry 50 pounds while using the appropriate lifting techniques and following all safety rules.
• Prolonged walking, standing, and climbing ladders.

Travel

• Minimal travel in the local area may be required.

Qualifications

• High School Graduate or equivalent.
• 6 months of previous retail, sales, and/or customer service experience.

Other Duties

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the associate for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Pay Rate

The pay range below is provided in compliance with state/city specific laws. This pay range applies to this location. Pay ranges may be different in other locations.

• $13.00 - $13.25 per hour + Sales Incentives

Benefits Include

• 401K & Profit Sharing Plan
• Incentive Bonus Plans
• Paid Time Off
• Employee Discount

Who we are...

Founded in 1911, Blick Art Materials is in its third generation of family ownership, and is the largest and oldest provider of art supplies in the United States.

Our Mission...

At Blick Art Materials, our family owners and dedicated staff support the Visual Art Community by providing the widest selection of art supplies at the lowest prices. With extraordinary service and integrity, we strive to provide artists, educators, students, and our employees with the tools, assistance, and training they need to grow, innovate, and reach their creative potential.