Retail Store Ops Intern: NSO & Projects (Freeport, ME)

L.L.Bean; Freeport (ME); On-site; USD 28,000 - 30,000; Part time

Job summary

L.L.Bean is seeking a Retail Store Operations Intern for its Freeport, ME HQ. The role focuses on supporting store development, NSOs, and cross-functional collaboration to improve processes and tools.

It is an in-office internship based in Freeport with 4 days/week onsite, 32–36 hours/week, starting June 1, 2027. The intern will assist with project tracking, scheduling, travel coordination, and store communications while developing SOPs and learning materials.

Qualifications

• Must be currently enrolled in a 4-year college or university with a minimum GPA of 3.0
• Previous retail or customer service experience required
• Interest in outdoor apparel/gear is a plus
• Strong attention to detail with an eye for process and documentation
• Able to travel to Freeport, ME and be onsite 4 days/week

Responsibilities

• Support New Store Opening planning and execution, including schedules and travel logistics
• Help document and improve NSO processes for future openings
• Develop and maintain tools, checklists, learning materials, SOPs
• Provide project tracking, timelines, milestones, and action items
• Collaborate with Store Design, Visual, Technology, Facilities and other teams
• Provide administrative support including calendar management and communications
• Balance office work with on-site store visits and meetings
• Travel to retail stores as needed; support NSOs during timelines
• Demonstrate problem-solving and critical-thinking in a retail environment
• Uphold L.L.Bean values, culture, and customer service standards
• Take on additional responsibilities as needed

Skills

Retail experience

Customer service

Project coordination

Time management

Communication skills

Team collaboration

Education

Pursuing a 4-year degree

Job description

L.L.Bean is seeking a Retail Store Operations Intern for its Freeport, ME HQ. The role focuses on supporting store development, NSOs, and cross-functional collaboration to improve processes and tools.

It is an in-office internship based in Freeport with 4 days/week onsite, 32–36 hours/week, starting June 1, 2027. The intern will assist with project tracking, scheduling, travel coordination, and store communications while developing SOPs and learning materials.