Retail Store Operations Leader

Family Dollar; Grand Rapids (MI); On-site; USD 38,000 - 54,000; Full time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

And much more!

Job summary

Family Dollar in Grand Rapids, MI is seeking an Assistant Store Manager to support store operations, customer service and team development. You will assist with day-to-day store activities and help maintain sales floor and stockroom organization.

Responsibilities include opening/closing procedures, processing directives, supervising and training Store Associates, ensuring a safe, friendly environment, and upholding company standards for cleanliness and assets.

Qualifications

• High school diploma or equivalent preferred; ability to read and explain operational directives required.
• Store management experience in retail, grocery, or drug store environments preferred.
• Must be able to lift up to 55 lbs and perform physical tasks.
• Strong communication and interpersonal skills required.
• Ability to work in a high-energy, team environment.
• Excellent customer service and organizational skills.
• Strong problem solving and decision-making abilities.

Responsibilities

• Assist with store functions and day-to-day activities.
• Help customers in a positive, approachable manner and address questions or concerns they may have.
• Organize and transfer merchandise from delivery truck to stockroom to sales floor and maintain seasonal areas.
• Perform opening and closing procedures as needed.
• Process corporate directives and store communications.
• Maintain promotional fixtures and displays.
• Assist in ordering merchandise and loss prevention.
• Maintain clean, well-stocked store and organized stockroom to company standards.
• Protect and secure all company assets including store cash.
• Adhere to policies and safety guidelines; ensure associates follow procedures.
• Train and develop Store Associates and supervise store activities.
• Maintain a positive, safe, respectful environment with customers and staff.
• Clean and restock bathrooms; sweep/mop floors; manage trash; keep areas neat.
• Other duties as assigned.

Skills

Store management

Customer service

Communication skills

Team environment

Problem solving

Physical stamina

Education

High school diploma or equivalent

Job description

Family Dollar in Grand Rapids, MI is seeking an Assistant Store Manager to support store operations, customer service and team development. You will assist with day-to-day store activities and help maintain sales floor and stockroom organization.

Responsibilities include opening/closing procedures, processing directives, supervising and training Store Associates, ensuring a safe, friendly environment, and upholding company standards for cleanliness and assets.