Retail Store Operations & Customer Experience Associate

The TJX Companies, Inc.; Cranberry Township (Butler County); On-site; USD 18,000 - 19,000; Full time

Benefits offered by this job

Associate discount

EAP

smoking cessation

bereavement

401(k) Associate contributions

child care & cell phone discounts

pet & legal insurance

credit union

referral bonuses

Job summary

HomeGoods at Cranberry Township, part of The TJX Companies, Inc., seeks team members to deliver exceptional customer experiences in a busy retail setting. You will engage customers, maintain store organization, and support merchandising and loss prevention efforts while adhering to policies and safety guidelines.

Ideal candidates bring strong communication, detail orientation, and the ability to adapt to changing priorities, with retail experience preferred.

Qualifications

• Excellent customer service skills.
• Flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capability to multi-task.
• Ability to respond to changes in direction or unexpected situations.
• Capable of lifting heavy objects with or without accommodations.
• Works well with peers and supervisors.
• Retail customer experience preferred.

Responsibilities

• Deliver a highly satisfied customer experience by engaging with customers and maintaining an organized store environment.
• Ring purchases/returns accurately and follow procedures; promote credit and loyalty programs.
• Uphold merchandising standards and prepare merchandise for the sales floor.
• Participate in store recovery and maintain store cleanliness and safety.
• Assist with labor policies and loss prevention programs as needed.
• Perform other duties as assigned.

Job description

HomeGoods at Cranberry Township, part of The TJX Companies, Inc., seeks team members to deliver exceptional customer experiences in a busy retail setting. You will engage customers, maintain store organization, and support merchandising and loss prevention efforts while adhering to policies and safety guidelines.

Ideal candidates bring strong communication, detail orientation, and the ability to adapt to changing priorities, with retail experience preferred.