Retail Store Manager- Wornall

Sun Tan City; Kansas City (MO); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player in the retail sector is seeking a Retail Store Manager to lead a team in delivering exceptional client experiences. This role involves overseeing salon operations, coaching staff, and ensuring client satisfaction while maintaining a positive work environment. With opportunities for advancement, the company values its employees and offers a supportive atmosphere. Ideal candidates will possess strong management and sales experience, along with excellent problem-solving and leadership skills. Join a dynamic team where your contributions will directly impact the success of the salon and enhance client relationships.

Benefits

401(k)

401(k) Matching

Bonus Based on Performance

Dental Insurance

Employee Discounts

Flexible Schedule

Health Insurance

Paid Time Off

Training & Development

Vision Insurance

Qualifications

• Management and/or sales experience required.
• Basic computer skills (Word, Excel, Outlook) needed.
• Strong client service and operational knowledge.

Responsibilities

• Develop and coach employees for excellent client experiences.
• Ensure a client-first attitude among staff.
• Analyze financial reports to improve performance.

Skills

Management Experience

Sales Experience

Client Service

Problem-Solving Skills

Leadership Skills

Organizational Skills

Education

College Education

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

Join to apply for the Retail Store Manager- Wornall role at Sun Tan City

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Join to apply for the Retail Store Manager- Wornall role at Sun Tan City

• Competitive wages based on experience and abilities
• Flexible scheduling
• Employee discount on products & services

Benefits:

• 401(k)
• 401(k) matching
• Bonus based on performance
• Dental insurance
• Employee discounts
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance

Company Overview

Sun Tan City is one of the largest family-owned tanning salon chains in the country with approximately 250 salons in 20 states. It’s part of the Glow Brands family, which includes Sun Tan City, Planet Fitness, and Buff City Soap, headquartered in Louisville & Elizabethtown, Kentucky. The company manages over 350 locations with over 2200 employees.

We provide products, services, and knowledge-based recommendations through trusted, friendly client relationships to help our clients look good, feel good, and build confidence.

Glow Brands are filled with enthusiastic, fun employees passionate about our brands. You’ll enjoy working in a positive environment where coworkers become friends. You’ll learn valuable skills with opportunities for advancement and leadership. We offer excellent benefits for all Full Time & Part Time Employees.

Job Summary

This position contributes to Sun Tan City’s success by leading a team to create and maintain an exceptional client experience. The Salon Director manages overall salon operations, supervises staff, ensures client satisfaction, monitors performance, handles maintenance issues, maintains cleanliness, and manages safety and security. The role requires modeling Sun Tan City principles to deliver an outstanding client experience.

Tasks & Responsibilities:

• Developing and coaching employees to provide excellent client experiences
• Addressing client concerns promptly
• Setting a positive example and maintaining composure during busy times
• Ensuring a client-first attitude among staff
• Driving company metrics through action plans and team motivation
• Promoting company culture, values, and mission
• Delegating responsibilities for smooth operations
• Maintaining salon cleanliness, sanitation, and organization
• Managing staffing levels for development and operational needs
• Adhering to wage and hour laws
• Using operational tools for planning and achieving excellence
• Analyzing financial reports to improve performance
• Conducting performance assessments and setting goals
• Managing ongoing sales
• Working a minimum of 40 hours per week, including varying shifts

Experience:

• College education preferred but not required
• Management and/or sales experience required
• Basic computer skills (Word, Excel, Outlook)
• Ability to manage in a fast-paced environment
• Strong client service and operational knowledge
• Problem-solving and organizational skills
• Leadership and team-building skills
• Ability to prioritize and delegate

Physical Requirements:

• Ability to stand and walk for long periods
• Ability to bend, lift, and perform cleaning functions

Additional Details:

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Sales and Business Development

Industries

• Retail