Retail Store Manager- Wornall

Sun Tan City, LLC; Kansas City (MO); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player in the tanning salon sector is seeking a Salon Director to lead a dynamic team. This role is pivotal in ensuring an exceptional client experience while managing salon operations, staff performance, and client satisfaction. The ideal candidate will thrive in a fast-paced environment, demonstrating strong leadership and organizational skills. With numerous opportunities for advancement and a supportive work culture, this position offers a chance to make a significant impact while enjoying excellent benefits. Join a vibrant team where coworkers become friends and personal growth is encouraged!

Benefits

401(k)

401(k) matching

Bonus based on performance

Dental insurance

Employee discounts

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Vision insurance

Qualifications

• Management and/or sales experience required.
• Basic computer skills are necessary for the role.

Responsibilities

• Lead a team to create exceptional client experiences.
• Manage salon operations, including staff supervision and client satisfaction.
• Ensure compliance with safety and cleanliness standards.

Skills

Client Service Skills

Organizational Skills

Problem-Solving Skills

Leadership Skills

Team Building Skills

Education

College Education

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

Benefits:

• 401(k)
• 401(k) matching
• Bonus based on performance
• Dental insurance
• Employee discounts
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance

Additional Benefits:

• Employment growth opportunities
• Competitive wages based on experience and abilities
• Flexible scheduling
• Competitive bonus plan
• Employee discount on products & services

Company Overview

Sun Tan City is one of the largest family-owned tanning salon chains in the country with approximately 250 salons in 20 states. It’s part of the Glow Brands family, which includes Sun Tan City, Planet Fitness, and Buff City Soap, headquartered in Louisville & Elizabethtown, Kentucky. The company manages over 350 locations and employs over 2200 individuals.

We provide products, services, and knowledge-based recommendations through trusted, friendly client relationships to help our clients look and feel good, building confidence in themselves.

Glow Brands are filled with enthusiastic, fun employees passionate about our brands. You’ll enjoy working in a positive environment where coworkers become friends. We offer valuable skills development, opportunities for advancement, and leadership. We provide excellent benefits for all Full Time & Part Time Employees.

Job Summary

This position contributes to Sun Tan City’s success by leading a team to create and maintain the Sun Tan City Experience for our clients. The Salon Director manages the overall operation of the salon, including supervising staff, making staffing decisions, ensuring client satisfaction, monitoring staff performance, handling maintenance issues, ensuring cleanliness, and managing safety and security. The role requires modeling Sun Tan City principles to deliver an exceptional client experience.

Tasks & Responsibilities:

• Develop and coach employees to provide excellent client experiences.
• Follow up promptly on client concerns and issues.
• Set a positive example and maintain a calm demeanor during busy times.
• Prioritize client service and hold team members accountable.
• Drive company metrics through action plans and motivate staff with company programs.
• Promote the culture, values, and mission of Sun Tan City with integrity and honesty.
• Delegate responsibilities to ensure smooth operations.
• Maintain cleanliness, sanitation, and organization of the salon.
• Manage staffing levels for employee development and operational needs.
• Ensure compliance with wage and hour laws.
• Use operational tools to achieve excellence, including labor guidelines, reports, cash, and inventory management.
• Analyze financial reports to address performance trends.
• Conduct performance assessments and set goals to improve sales.
• Manage ongoing sales activities.
• Work a minimum of 40 hours per week, including varying shifts as determined by supervisors.

Experience:

• College education preferred but not required.
• Management and/or sales experience required.
• Basic computer skills (Word, Excel, Outlook).
• Ability to manage effectively in a fast-paced environment.
• Strong client service, organizational, and problem-solving skills.
• Leadership skills with coaching and mentoring abilities.
• Team building and delegation skills.

Physical Requirements:

• Ability to stand and walk for long periods.
• Ability to bend at the waist for cleaning and equipment maintenance.
• Ability to lift and assist with heavy items.
• Ability to bend to pick up items from the floor.
• Ability to perform cleaning functions such as dusting, sweeping, and mopping.