Retail Store Manager O st

Sun Tan City - JB and Associates; Lincoln (NE); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player in the beauty sector is seeking a dynamic Salon Director to lead their team and enhance client experiences. This role involves managing salon operations, ensuring cleanliness, and driving staff performance to meet company metrics. The ideal candidate will possess strong management and sales experience, alongside exceptional client service skills. Join a vibrant and supportive environment where you can develop valuable skills and advance your career while making a positive impact on clients' lives. This position offers a competitive salary and a range of benefits, making it a fantastic opportunity for growth.

Benefits

401(k)

401(k) matching

Bonus based on performance

Dental insurance

Employee discounts

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Vision insurance

Qualifications

• Management and/or sales experience required.
• Strong client service and operational knowledge.
• Ability to manage effectively in a fast-paced environment.

Responsibilities

• Developing and coaching employees to provide excellent client experiences.
• Ensuring salon cleanliness, maintenance, sanitation, and organization.
• Conducting performance assessments and setting sales goals.

Skills

Management experience

Sales experience

Client service skills

Problem-solving skills

Organizational skills

Leadership skills

Team building skills

Basic computer skills (Word, Excel, Outlook)

Education

College education

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

Benefits:

• 401(k)
• 401(k) matching
• Bonus based on performance
• Dental insurance
• Employee discounts
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance

Additional Benefits:

• Employment growth opportunities
• Competitive wages based on experience and abilities
• Flexible scheduling
• Competitive bonus plan
• Employee discounts on products & services

Company Overview

Sun Tan City is one of the largest family-owned tanning salon chains in the country with approximately 250 salons in 20 states. It’s part of the Glow Brands family, which includes Sun Tan City, Planet Fitness, and Buff City Soap. Headquartered in Louisville & Elizabethtown, Kentucky, the company manages over 350 locations and employs over 2200 individuals.

We provide products, services, and knowledge-based recommendations through trusted, friendly client relationships to help our clients look good, feel good, and build confidence.

Our enthusiastic, fun employees are passionate about our brands. You’ll enjoy working in a positive environment where coworkers become friends. We offer valuable skills development and opportunities for advancement and leadership. Full Time & Part Time Employees receive excellent benefits.

Job Summary

This position contributes to Sun Tan City’s success by leading a team to create and maintain the Sun Tan City Experience for our clients. The Salon Director manages overall salon operations, supervises staff, ensures client satisfaction, maintains cleanliness, and manages safety and security. The role models and acts in accordance with Sun Tan City principles to deliver an exceptional client experience.

Tasks & Responsibilities:

• Developing and coaching employees to provide excellent client experiences.
• Following up swiftly on client concerns.
• Setting a positive example and maintaining calm during busy times.
• Holding team members accountable for quality service.
• Driving company metrics through action plans and motivating staff.
• Promoting the culture, values, and mission of Sun Tan City.
• Delegating responsibilities for smooth operations.
• Ensuring salon cleanliness, maintenance, sanitation, and organization.
• Managing staffing levels for employee development and operational needs.
• Adhering to wage and hour laws.
• Using operational tools to achieve excellence, including labor, reports, cash, and inventory management.
• Utilizing financial reports to monitor performance trends.
• Conducting performance assessments and setting sales goals.
• Managing ongoing sales efforts.

The Salon Director works a minimum of 40 hours per week, including varying mid and/or closing shifts based on business needs.

Experience:

• College education preferred but not required.
• Management and/or sales experience required.
• Basic computer skills (Word, Excel, Outlook).
• Ability to manage effectively in a fast-paced environment.
• Strong client service and operational knowledge.
• Problem-solving, organizational, and planning skills.
• Leadership skills to coach and mentor staff.
• Team building skills.
• Ability to prioritize and delegate.

Physical Requirements:

• Ability to stand and walk for long periods.
• Ability to bend to clean equipment.
• Ability to lift or assist in lifting heavy items.
• Ability to bend to pick up items from the floor.
• Ability to perform cleaning functions including dusting, sweeping, mopping, and scrubbing.