Retail Store Manager (Non Driving Role) - Relocation Available

Charter Communications; Pittsfield (MA); On-site; USD 45,000 - 75,000; Full time

Job summary

An established industry player is seeking a dynamic Retail Store Manager to lead a motivated team in a vibrant retail environment. This role involves coaching sales representatives, enhancing customer relationships, and driving store success through innovative practices. You will enjoy a collaborative culture that values growth and development, with opportunities for career advancement and a competitive compensation package. Join a community that empowers its employees and supports their professional journeys while making a significant impact in the lives of customers.

Benefits

Competitive Pay

Generous Commissions

Career Development Opportunities

Supportive Teams

Total Rewards Package

Qualifications

• 3-5 years of sales and customer service experience in retail.
• Intermediate knowledge of software programs like Excel and Word.

Responsibilities

• Inspire and develop a high-performing sales team.
• Build positive customer relationships and exceed operational metrics.

Skills

Sales Experience

Customer Service

Coaching

Technical Proficiency

Education

Bachelor's Degree

Equivalent Work Experience

Tools

Excel

Word

PowerPoint

Job description

Are you ready to empower a team to exceed goals, showing a keen interest in their development and professional growth? If so, then a Retail Store Manager position at Spectrum may be right for you.

Our Retail Sales team powers more than 700 store locations that serve our communities and customers. We support them by offering state-of-the-art solutions including Spectrum Internet, mobile, TV and voice.

As a Retail Store Manager you can expect to inspire your team, sharing your subject-matter expertise while cultivating creativity within an incentive based work environment. Your efforts will positively impact your community by expanding customer access to Spectrum's leading services.

WHAT OUR RETAIL STORE MANAGERS ENJOY MOST

• Collaborating with peers to build high preforming teams through best practice sharing.
• Coaching and developing sales reps to reach their personal and professional goals.
• Ensuring store success by building positive customer relationships while utilizing probing techniques to overcome obstacles.
• Communicating with customers in a retail setting, delivering a positive company image while exceeding operational metrics.

You will be supported by experienced territory management, a performance-driven culture, training, and career development opportunities. This team is collaborative and inclusive, actively building each other up and celebrating each-others' successes.

WHAT YOU'LL BRING TO SPECTRUM

Required Qualifications

• Experience: 3-5 years of sales and customer service experience
  • Working inside a retail store environment
  • High level of comfort with personal technology
• Technical skills: Intermediate knowledge of software programs, including Excel, Word, and PowerPoint.
• Abilities: Lift up to 35 lbs. and stand for prolonged periods of time.
• Schedule: Travel and flexibility to support store hours as business needs dictate.

Preferred Qualifications

• Education: Bachelor's Degree or equivalent work experience
• Management experience - 1+ years
• Telecommunications/wireless experience - 1-3 years

SPECTRUM CONNECTS YOU TO MORE

• Dynamic Growth: The growth of our industry and evolving technology powers our employees' careers as they move up or around the company
• Competitive Pay: Reap the rewards of crushing sales targets with generous commissions, base salary and lucrative incentives
• Supportive Teams: Be part of a strong community that gives you opportunities to network and grow, and wants to see you succeed
• Total Rewards: See all the ways we invest in you-at work and in life

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SRL402 2025-53813 2025

Here, employees don't just have jobs, they build careers. That's why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.


A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.


Get to Know Us Charter Communications is known in the United States by our Spectrum brands, including: Spectrum Internet, TV, Mobile and Voice, Spectrum Networks, Spectrum Business and Spectrum Reach. When you join us, you're joining a strong community of 95,000 employees working together to serve more than 31 million customers in 41 states and keep them connected to what matters most. Watch this video to learn more.
Who You Are Matters Here We're committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets. Learn about our inclusive culture.