Retail Store Manager (Non Driving Role) - Relocation Available

Marketing; North Adams (MA); On-site; USD 45,000 - 75,000; Full time

Job summary

An established industry player is seeking a Retail Store Manager to lead a dynamic team in a fast-paced retail environment. This role offers the opportunity to inspire and develop sales representatives while fostering a collaborative atmosphere. You will play a crucial role in expanding customer access to leading services and ensuring store success through effective coaching and relationship-building. With a focus on personal and professional growth, this position provides a platform for career advancement in a supportive and inclusive culture. If you are passionate about empowering others and driving results, this is the perfect opportunity for you.

Benefits

Competitive Pay

Generous Commissions

Career Development Opportunities

Supportive Teams

Qualifications

• 3-5 years of sales and customer service experience in retail.
• Management experience preferred, with 1+ years in a leadership role.

Responsibilities

• Inspire and develop your team to achieve personal and professional goals.
• Build positive customer relationships while exceeding operational metrics.

Skills

Sales Experience

Customer Service

Coaching Skills

Technical Proficiency

Education

Bachelor’s Degree or equivalent work experience

Tools

Excel

Word

PowerPoint

Job description

Client Reference Code: 2025-53816

Are you ready to empower a team to exceed goals, showing a keen interest in their development and professional growth? If so, then a Retail Store Manager position at Spectrum may be right for you.

Our Retail Sales team powers more than 700 store locations that serve our communities and customers. We support them by offering state-of-the-art solutions including Spectrum Internet, mobile, TV and voice.

As a Retail Store Manager you can expect to inspire your team, sharing your subject-matter expertise while cultivating creativity within an incentive based work environment. Your efforts will positively impact your community by expanding customer access to Spectrum’s leading services.

WHAT OUR RETAIL STORE MANAGERS ENJOY MOST

• Collaborating with peers to build high preforming teams through best practice sharing.
• Coaching and developing sales reps to reach their personal and professional goals.
• Ensuring store success by building positive customer relationships while utilizing probing techniques to overcome obstacles.
• Communicating with customers in a retail setting, delivering a positive company image while exceeding operational metrics.

You will be supported by experienced territory management, a performance-driven culture, training, and career development opportunities. This team is collaborative and inclusive, actively building each other up and celebrating each-others’ successes.

WHAT YOU’LL BRING TO SPECTRUM

Required Qualifications

• Experience: 3-5 years of sales and customer service experience
  • Working inside a retail store environment
  • High level of comfort with personal technology
• Technical skills: Intermediate knowledge of software programs, including Excel, Word, and PowerPoint.
• Abilities: Lift up to 35 lbs. and stand for prolonged periods of time.
• Schedule: Travel and flexibility to support store hours as business needs dictate.

Preferred Qualifications

• Education: Bachelor’s Degree or equivalent work experience
• Management experience - 1+ years
• Telecommunications/wireless experience - 1-3 years

SPECTRUM CONNECTS YOU TO MORE

• Dynamic Growth: The growth of our industry and evolving technology powers our employees’ careers as they move up or around the company
• Competitive Pay: Reap the rewards of crushing sales targets with generous commissions, base salary and lucrative incentives
• Supportive Teams: Be part of a strong community that gives you opportunities to network and grow, and wants to see you succeed
• Total Rewards: See all the ways we invest in you—at work and in life

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Job Code : SRL402

2025-53816
Here, employees don’t just have jobs, they build careers. That’s why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.


A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.