Retail Store Manager – New York

KOS International Talent Group; New York (NY); On-site; USD 200,000 - 250,000; Full time

Job summary

KOS International Talent Group is seeking an experienced Retail Store Manager to lead two new store openings in New York and drive strong sales, customer experience, and operational excellence. This role oversees store performance, team leadership, inventory, and cross-functional campaigns with HQ support.

The ideal candidate has proven leadership in retail, a track record of achieving targets, and the ability to manage launches in a fast-growing consumer brand environment.

Qualifications

• Solid experience in retail store management, ideally within beauty, fashion, cosmetics, haircare, or other consumer brands.
• Proven track record of managing high-performing retail teams and delivering strong sales results.
• Mandarin Chinese capability is highly preferred due to frequent communication with the China-based HQ

Responsibilities

• Lead the opening and day-to-day operations of new retail stores in New York
• Own store sales targets, KPIs, profitability, and overall business performance
• Recruit, train, coach, and manage the local retail team
• Deliver a premium and engaging in-store customer experience
• Drive local customer acquisition, retention, and community engagement
• Manage inventory, merchandising, workforce planning, and operational standards
• Work closely with HQ and cross-functional teams on campaigns, product launches, and retail initiatives
• Provide local market insights and continuously optimize store performance

Skills

Retail store management

Store opening / setup

Job description

Compensation: Around USD 200K - 250K total package

Business: Premium Beauty / Retail

We are looking for an experienced Retail Store Manager to join a fast-growing consumer brand as it continues to expand its offline presence in the U.S. market.

With two new stores planned in New York, this role will take ownership of store operations, team management, sales performance, and customer experience, while playing a key role in establishing and growing the brand's retail presence in NYC.

Key Responsibilities

• Lead the opening and day-to-day operations of new retail stores in New York
• Own store sales targets, KPIs, profitability, and overall business performance
• Recruit, train, coach, and manage the local retail team
• Deliver a premium and engaging in-store customer experience
• Drive local customer acquisition, retention, and community engagement
• Manage inventory, merchandising, workforce planning, and operational standards
• Work closely with HQ and cross-functional teams on campaigns, product launches, and retail initiatives
• Provide local market insights and continuously optimize store performance

What We’re Looking For

• Solid experience in retail store management, ideally within beauty, fashion, cosmetics, haircare, or other consumer/lifestyle brands
• Proven track record of managing high-performing retail teams and delivering strong sales results
• Experience in new store opening / store setup is highly preferred
• Strong commercial mindset with hands-on operational capability
• Familiarity with the New York retail market and local consumer landscape
• Excellent communication and people leadership skills
• Mandarin Chinese capability is highly preferred due to frequent communication with the China-based HQ
• Candidates with multicultural working experience are highly welcome

This is a great opportunity to join a rapidly growing international consumer brand at an exciting stage of its U.S. offline expansion.