Retail Store Manager- Napa

cabi Clothing; Santa Rosa (CA); On-site; USD 39,000 - 41,000; Full time

Benefits offered by this job

Nationally recognized fashion brand

Collaborative culture

Leadership growth opportunities

Employee discounts

Job summary

cabi Outlet is seeking an energetic Store Manager to lead our fashion-forward team. You will drive store performance, coach staff, and deliver outstanding client experiences in a fast-paced environment.

Responsibilities include daily operations, scheduling, payroll, merchandising, inventory control, and financial reporting, with a focus on people development and strong customer relationships. Evening, weekend, and holiday availability is required.

Qualifications

• Bachelor’s degree preferred or equivalent combination of education and relevant experience
• 3-4 years retail management experience preferred

Responsibilities

• Lead and inspire a customer-focused retail team to deliver exceptional shopping experiences
• Drive sales performance by monitoring KPIs and creating action plans to exceed goals
• Recruit, hire, train, coach, and develop employees to build a strong and successful team
• Create a positive, motivating, and accountable work environment
• Build lasting customer relationships through clienteling, outreach, and personalized service
• Oversee daily store operations, including scheduling, payroll management, and labor efficiency
• Execute visual merchandising standards and ensure the store remains clean, organized, and brand-aligned
• Manage inventory accuracy, shipment processing, loss prevention, and operational procedures
• Handle store financial responsibilities including banking, petty cash, expense management, and reporting
• Utilize company marketing tools and platforms to support local marketing initiatives and customer engagement
• Communicate effectively with corporate partners, outlet management teams, and store employees
• Lead by example with professionalism, reliability, and a hands-on leadership approach

Skills

Leadership

Communication

Customer service

Coaching

Motivation

Development

Sales metrics

KPI tracking

Performance management

POS systems

Inventory software

Excel

Outlook

Word

Organizational skills

multitasking

Education

Bachelor’s degree preferred

Tools

POS systems

Inventory software

Excel

Outlook

Word

Job description

At cabi, we’re redefining what it means to build a fashion brand - one rooted in connection, confidence, and purpose. As a women’s retail clothing company, we don’t just design beautiful apparel; we create opportunities for women to express themselves, build community, and thrive both personally and professionally. Our culture is collaborative, entrepreneurial, and deeply people-first, and every team member plays a role in creating meaningful experiences for our Stylists and clients. If you’re energized by creativity, inspired by empowering others, and excited to contribute to a brand that blends style with substance, you’ll feel right at home here.

Rate of Pay: $28-$30/Per Hour

General Manager - cabi Outlet

Are you a passionate retail leader who thrives on driving results, developing teams, and creating exceptional customer experiences? Join the cabi Outlet team as a Store Manager and lead a fashion-focused environment where leadership, creativity, and customer connection are at the center of everything we do.

We are looking for an energetic and motivated leader who can inspire a team, build strong customer relationships, and drive store performance through operational excellence and people development. As Store Manager, you will oversee all aspects of daily store operations while creating a positive, high-performing culture that reflects the cabi brand.

What You’ll Do

• Lead and inspire a customer-focused retail team to deliver exceptional shopping experiences
• Drive sales performance by monitoring KPIs, identifying opportunities, and creating action plans to exceed goals
• Recruit, hire, train, coach, and develop employees to build a strong and successful team
• Create a positive, motivating, and accountable work environment
• Build lasting customer relationships through clienteling, outreach, and personalized service
• Oversee daily store operations, including scheduling, payroll management, and labor efficiency
• Execute visual merchandising standards and ensure the store remains clean, organized, and brand-aligned
• Manage inventory accuracy, shipment processing, loss prevention, and operational procedures
• Handle store financial responsibilities including banking, petty cash, expense management, and reporting
• Utilize company marketing tools and platforms to support local marketing initiatives and customer engagement
• Communicate effectively with corporate partners, outlet management teams, and store employees
• Lead by example with professionalism, reliability, and a hands-on leadership approach

What We’re Looking For

• Previous experience as a Retail Store Manager, Assistant Store Manager, or similar leadership role
• Strong leadership, communication, and customer service skills
• Proven ability to coach, motivate, and develop retail teams
• Strong understanding of sales metrics, KPI tracking, and performance management
• Experience with retail POS systems and inventory management software
• Proficiency with Microsoft Office programs including Excel, Outlook, and Word
• Excellent organizational, multitasking, and problem-solving abilities
• Passion for fashion, styling, and creating memorable customer experiences
• Flexible availability, including evenings, weekends, and holidays as needed

Why You’ll Love Working Here

• Opportunity to lead within a nationally recognized fashion brand
• Supportive, collaborative, and team-oriented culture
• Ability to make a direct impact on store performance and team success
• Fast-paced and engaging retail environment
• Opportunities for professional growth and leadership development
• A role where your creativity, leadership, and customer relationships truly matter

Qualifications & Experience

• Bachelor’s degree preferred, or equivalent combination of education and relevant experience
• 3-4 years of retail management experience preferred

Physical Requirements

This role requires standing and walking for extended periods, operating retail and office equipment, and occasionally lifting or carrying up to 50 lbs. Candidates may also be required to use ladders or step stools while maintaining store standards in a retail environment with moderate customer traffic and noise levels.

Joining cabi means more than stepping into a role—it’s stepping into a mission. We’re passionate about uplifting women, supporting growth, and celebrating individuality in everything we do. As you explore this opportunity, imagine the impact you could make as part of a company that values innovation, authenticity, and connection at every level.