Retail Store Manager - Lee's Summit

Buff City Soap; Lee's Summit (MO); On-site; USD 40,000 - 55,000; Full time

Job summary

Buff City Soap is seeking a dedicated Store Manager to ensure exceptional client experiences and oversee operations at their Lee's Summit location. Key responsibilities include team leadership, staff management, and maintaining store quality. This role offers a competitive salary and substantial benefits, prioritizing a positive company culture and employee development.

Benefits

401(k)

401(k) matching

Bonus based on performance

Dental insurance

Health insurance

Paid time off

Training & development

Vision insurance

Flexible schedule

Opportunity for advancement

Employee discounts

Qualifications

• Management and/or sales experience required.
• Ability to manage in a fast-paced environment.
• Strong client service and leadership skills.

Responsibilities

• Supervising and directing staff to ensure client satisfaction.
• Holding team members accountable for quality service.
• Analyzing financial reports to improve performance.

Skills

Client service

Problem-solving

Organizational skills

Leadership

Team building

Education

College education preferred

Tools

Word

Excel

Outlook

Job description

Benefits:

• 401(k)
• 401(k) matching
• Bonus based on performance
• Competitive salary
• Dental insurance
• Employee discounts
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance

Store Manager - 2050 NW Lowenstein Dr. Suite C, Lee's Summit, MO 64081

Buff City Soap is on a mission to create handmade products free of harsh ingredients, full of nourishing plant-based ingredients to make your skin happy. Our products are fresh, made daily in each soap makery with ingredients you can pronounce. We are currently accepting applications for a Store Manager.

The Store Manager contributes to Buff City Soap’s success by leading a team to create and maintain the Buff City Experience for our clients. The role involves supervising and directing staff, managing staffing decisions, ensuring client satisfaction and quality, monitoring staff performance, handling minor maintenance issues, maintaining cleanliness, and managing safety and security within the makery. The Store Manager models Buff City Soap principles to deliver an exceptional client experience.

Tasks & Responsibilities:

• Developing and coaching employees to provide excellent client experiences.
• Addressing client concerns promptly.
• Maintaining a positive example and calm demeanor during busy times.
• Holding team members accountable for quality service.
• Driving company metrics through action plans and team motivation.
• Promoting company culture, values, and mission.
• Delegating responsibilities to ensure smooth operations.
• Managing stock of raw materials, finished products, and supplies.
• Maintaining store conditions and visual merchandising standards.
• Ensuring cleanliness, sanitation, and organization of the makery.
• Managing staffing levels for employee development and operational needs.
• Adhering to wage and hour laws.
• Using operational tools for planning and achieving excellence.
• Analyzing financial reports to improve performance.
• Conducting performance assessments and setting goals.
• Managing ongoing sales activities.
• Working a minimum of 40 hours per week, including varying shifts.
• Having reliable transportation for banking and other needs.

Experience:

• College education preferred but not required.
• Management and/or sales experience required.
• Basic computer skills (Word, Excel, Outlook).
• Ability to manage in a fast-paced environment.
• Strong client service, operational, problem-solving, and organizational skills.
• Leadership skills with coaching and mentoring abilities.
• Team building and delegation skills.

Physical Requirements:

• Ability to stand and walk for long periods.
• Insensitive to scents and fragrances.
• Dexterity of hands and fingers.
• Ability to lift up to 50 lbs.
• Ability to perform various physical movements and cleaning functions.