Retail Store Manager - Leadership, Community & Bonus

Country Store; Sedro-Woolley (WA); On-site; USD 74,000 - 91,000; Full time

Benefits offered by this job

Medical Insurance (employer-paid)

Group Life Insurance + AD&D

Long-Term Disability Insurance

Paid Vacation

Job summary

The Country Store in Washington is seeking a store manager to oversee all daily operations, ensure profitability, and deliver outstanding customer service. You will hire, train, and lead staff, maintain merchandising flow and inventory, and build strong vendor relationships.

This in-person, full-time role requires 3+ years in retail management, a valid driver’s license, and proficiency with Windows and Office. A competitive base pay and benefits package are offered.

Qualifications

• High school diploma or equivalent.
• 3+ years retail store management experience.
• Valid driver license and safe driving record.
• Experience supervising and motivating others.
• Proficient with Microsoft Windows and Office.

Responsibilities

• Oversee all daily store operations to ensure efficiency, profitability and customer satisfaction.
• Hire, train, develop, evaluate, and retain staff, fostering a positive work environment through coaching, recognition, and empowerment.
• Lead and support employees to deliver exceptional customer service and maintain strong product knowledge.
• Communicate company processes, policies and expectations clearly to staff.
• Manage merchandising flow, inventory control and stock levels, including coordinating shipping/receiving and organizing merchandise resets.
• Build and maintain positive vendor relationships.
• Safely and regularly make deliveries, visit various worksites, other businesses and customer locations.
• Engage with the local community through events, fairs, and partnerships to promote the store’s mission and values.
• Analyze financial and inventory reports; manage controllable costs to maintain profitability.
• Accurately process sales transactions using the POS system.
• Dispense propane and kerosene (and complete training in first 30 days of employment).
• Possess a Dealer Manager pesticide certification through the WSDA (obtain within the first 90 days of employment).
• Maintain a clean, safe, and productive environment for employees and customers.
• Exhibit an ability to receive feedback, adapt to new processes and continuously develop skills.
• Demonstrate the ability to collaborate, communicate well and effectively relay information with an emphasis on developing positive professional relationships.
• Practice punctual and reliable attendance.
• Perform other duties as assigned.

Skills

Retail management

Customer service

Staff development

Windows & Office

Communication

Education

College degree in business

Tools

Epicor

Job description

The Country Store in Washington is seeking a store manager to oversee all daily operations, ensure profitability, and deliver outstanding customer service. You will hire, train, and lead staff, maintain merchandising flow and inventory, and build strong vendor relationships.

This in-person, full-time role requires 3+ years in retail management, a valid driver’s license, and proficiency with Windows and Office. A competitive base pay and benefits package are offered.