Retail Store Manager - Lead, Train & Drive Sales

Couche-Tard; Fern Creek (KY); On-site; USD 40,000 - 56,000; Full time

Job summary

Couche-Tard is seeking a capable Frontline Manager for the Fern Creek market. The role emphasizes leadership, staff training, and ensuring excellent customer service while maintaining store standards and community presence.

You will supervise and develop team members, manage daily operations, and coordinate with suppliers. Prior retail experience and English communication are essential for success in this role.

Qualifications

• High School diploma or GED preferred.
• Retail sales experience preferred.
• Ability to perform essential duties and responsibilities described.
• Ability to supervise and train staff in equipment usage and processes.
• Ability to supervise and manage CSR/ASM functions.
• Computer skills including reports, inventory and cash control.
• Valid driver's license and transportation to bank/meetings.
• English communication skills required.
• Additional duties as assigned by supervisor.

Responsibilities

• Recruit, hire and train staff to deliver excellent customer service.
• Plan tasks to keep site clean, stocked, organized and compliant with standards.
• Maintain professional image and supervise subordinates.
• Schedule employees to maximize service and maintain site image.
• Apply non-discriminatory management in hiring, training and counseling.
• Develop positive supplier relationships and resolve customer complaints.
• Promote safe, positive image in the community.
• Provide ongoing performance feedback and timely appraisals.
• Train staff on safety procedures and company standards.

Skills

Leadership

Management

Staff Training

Customer Service

Communication

Scheduling

Inventory Control

Budgeting

Safety Procedures

Education

High School diploma or GED

Job description

Couche-Tard is seeking a capable Frontline Manager for the Fern Creek market. The role emphasizes leadership, staff training, and ensuring excellent customer service while maintaining store standards and community presence.

You will supervise and develop team members, manage daily operations, and coordinate with suppliers. Prior retail experience and English communication are essential for success in this role.