Retail Store Manager — Lead Teams & Elevate Customer Experience

Ollie; Indianapolis (IN); On-site; USD 55,000 - 85,000; Full time

Benefits offered by this job

Medical, Dental, Vision, RX coverage (

401K with immediate vesting

Associate discount

Annual bonus program

Job summary

Ollie’s Bargain Outlet in Indianapolis is seeking a Store Manager to lead the team and drive exceptional customer experiences. You will provide financial oversight of sales and profits, manage payroll budgets, store banking, and shrink reduction while partnering with Operations leadership.

You will coach and schedule associates, ensure store standards and seasonal transitions, and develop talent to meet business goals. A strong customer focus and hands-on leadership are essential for success.

Qualifications

• High School diploma or equivalent required.
• Minimum of 3 years’ retail management experience with a mid to large size retailer.
• Schedule flexibility to work evenings, weekends, holiday seasonal on a regular basis.
• Must have a valid Driver’s license.

Responsibilities

• Provides the financial oversight of all sales and profit goals to include management of payroll budgets, expenses, store banking, shrink reduction and other key company initiatives as determined by Ollie’s Operations leadership.
• Demonstrates Ollie’s “Yes I Care, Yes I Can” behaviors in providing exceptional Associate and Customer service experiences; makes sure all company standards are consistently demonstrated in every Associate and Customer interaction.
• Executes on company strategies for merchandising, store standards, seasonal transition planning, and inventory processes to meet operational goals and expectations.
• Is a “talent grower” who provides coaching, training, development, evaluation, supervision, and scheduling of store associates to meet the needs of the business and staffing budgets.
• Maintains proper security of the store location and all company assets.

Skills

Retail management

Customer service

Team leadership

Scheduling

Education

High School diploma or equivalent

Job description

Ollie’s Bargain Outlet in Indianapolis is seeking a Store Manager to lead the team and drive exceptional customer experiences. You will provide financial oversight of sales and profits, manage payroll budgets, store banking, and shrink reduction while partnering with Operations leadership.

You will coach and schedule associates, ensure store standards and seasonal transitions, and develop talent to meet business goals. A strong customer focus and hands-on leadership are essential for success.