Retail Store Manager — Lead Team, Grow Profitability

Cash America Pawn; Lafayette (LA); On-site; USD 20,000 - 31,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Life insurance

Earned wage access

Job summary

Cash America Pawn in Lafayette, LA seeks a Store Manager with 2+ years of management and customer service experience to lead daily operations, coach staff, and promote a customer-centric environment.

The role offers $14.70 to $22.40 per hour, plus a bonus based on performance, comprehensive medical/dental/vision, 401k, and Earned Wage Access. Store leadership drives sales, asset protection, and exceptional customer relations.

Qualifications

• Minimum Age: 18 years old.
• High School Diploma or GED required.
• Ability to work a flexible retail schedule including weekends.
• Ability to work with firearms and to become firearms certified.

Responsibilities

• Facilitate a customer-centric environment and address issues promptly.
• Train Pawnbrokers to meet FirstCash standards.
• Recruit top talent and build a strong store team.
• Open and close the store, manage cash and assets according to procedures.
• Protect assets through inventory control and loan management.
• Drive profitability by monitoring financial statements and achieving targets.

Skills

Supervisory experience

Customer service

Retail management

Education

High School Diploma or GED

Tools

POS systems

Job description

Cash America Pawn in Lafayette, LA seeks a Store Manager with 2+ years of management and customer service experience to lead daily operations, coach staff, and promote a customer-centric environment.

The role offers $14.70 to $22.40 per hour, plus a bonus based on performance, comprehensive medical/dental/vision, 401k, and Earned Wage Access. Store leadership drives sales, asset protection, and exceptional customer relations.