Retail Store Manager: Lead Team & Customer Experience

JD Finish Line; New York (NY); On-site; USD 36,000 - 41,000; Full time

Benefits offered by this job

Health benefits

Retirement plans

Employee discounts

Career growth opportunities

DEI initiatives

Job summary

JD Finish Line in New York City is seeking an Assistant Store Manager or Supervisor to lead daily operations, inspire a high‑performance team, and deliver exceptional customer experiences. You will exercise autonomy to shape store success and contribute to our growth.

Responsibilities include recruiting and developing staff, optimizing sales, managing inventory, merchandising, scheduling, and ensuring health and safety compliance.

Qualifications

• Experience as Retail Store Manager or similar role with a proven track record of achieving sales targets and managing a team.
• Strong leadership abilities with excellent communication, interpersonal, and organizational skills.
• Must speak English clearly to converse with customers and effectively supervise staff.

Responsibilities

• Recruit, train, and develop a motivated team; foster a positive work environment and set clear goals.
• Create an exceptional shopping experience by addressing customer needs, resolving issues, and ensuring high standards of customer service.
• Drive store sales and profitability through effective merchandise management, promotions, and achieving targets.
• Oversee daily operations including inventory management, visual merchandising, and store maintenance; ensure policy and health & safety compliance.
• Manage store budgets, control expenses, and analyze sales data to optimize performance and revenue growth.
• Implement local marketing initiatives and build relationships with the community to enhance brand presence.
• Stay current with industry trends and identify opportunities for improvement and innovative solutions.

Skills

Leadership

Team management

Customer-centric

Analytical skills

Flexibility

Tech-savvy

Education

High School Diploma or GED

Job description

JD Finish Line in New York City is seeking an Assistant Store Manager or Supervisor to lead daily operations, inspire a high‑performance team, and deliver exceptional customer experiences. You will exercise autonomy to shape store success and contribute to our growth.

Responsibilities include recruiting and developing staff, optimizing sales, managing inventory, merchandising, scheduling, and ensuring health and safety compliance.