Retail Store Manager – Lead, Grow & Promote from Within

Ocean State Job Lot; Auburn (MA); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Employee discount

Promotion from within

Job summary

Journeys in Auburn, MA is seeking enthusiastic retail teammates to join a fast-paced, fashion-focused environment. You’ll help customers, stock shelves, and contribute to a high-energy store culture that promotes from within.

Ideal candidates have 1–2 years of retail experience, strong interpersonal skills, and a willingness to learn and grow into a Manager in Training role. Must be able to work 45 hours weekly, including nights and weekends.

Qualifications

• 1–2 years retail sales experience
• Excellent interpersonal and customer service skills
• Desire to succeed in fast-paced retail environment
• Willingness to learn
• Ability to work 45 hours per week
• Ability to work night and weekend shifts
• Stand for long periods of time
• Must be at least 18 years of age

Responsibilities

• Meet and exceed store and personal sales goals
• Recruit, interview, and hire high-caliber employees with in-store needs
• Train and develop a successful sales team
• Provide feedback, coaching, and accountability to all employees by enforcing all company policies and practices
• Ensure that all company initiatives are properly implemented and to the standard of the company direction
• Conduct monthly performance reviews
• Recognize talented staff and develop them for growth within the company
• Supervise and manage all aspects of daily store operations
• Supervise and manage all aspects of Loss Prevention practices
• Plan weekly staffing schedules in compliance with schedules policy
• Provide a fun, full service experience to all customers
• Resolve customer issues effectively
• Understand the Journeys culture and demonstrate it to the team

Job description

Journeys in Auburn, MA is seeking enthusiastic retail teammates to join a fast-paced, fashion-focused environment. You’ll help customers, stock shelves, and contribute to a high-energy store culture that promotes from within.

Ideal candidates have 1–2 years of retail experience, strong interpersonal skills, and a willingness to learn and grow into a Manager in Training role. Must be able to work 45 hours weekly, including nights and weekends.