Retail Store Manager — Lead Customer Experience & Growth

Saf-Gard Safety Shoe Co Inc; Columbia (SC); In loco; USD 45.000 - 60.000; Tempo pieno

Vantaggi offerti da questo lavoro

Dental insurance

Vision insurance

Disability insurance

Life insurance

Paid holidays

401(k) with company match

PTO

Growth opportunities

Descrizione del lavoro

Saf-Gard Safety Shoe Company in Columbia, SC seeks a Full-Time Retail Store Manager to oversee daily operations and deliver exceptional customer service. You will manage a team, engage customers, and support merchandising and outreach efforts in a fast-paced, collaborative environment.

The role emphasizes hands-on leadership, system familiarity, and a commitment to safe, helpful service for hardworking customers. Monday–Saturday schedule with competitive benefits is offered.

Competenze

• 1+ year of retail sales management experience.
• Strong communication and interpersonal skills.
• Friendly, dependable and customer-focused attitude.
• Ability to stay organized and manage multiple responsibilities.
• Comfortable learning new systems and technology.
• Ability to work both independently and as part of a team.
• Experience handling cash and credit card transactions accurately.
• Ability to learn and use Navision retail operating system.

Mansioni

• Provide friendly, knowledgeable customer service while helping customers select safety footwear.
• Learn product lines and explain features, fit and benefits to customers.
• Learn and use Aetrex Foot Scanning Technology to help customers optimize fit.
• Process sales transactions, including cash and credit card payments using POS systems and mobile checkout tools.
• Look up customer information, purchase history and program details within company systems.
• Maintain clean, organized and fully stocked showroom displays while supporting visual merchandising initiatives.
• Merchandise incoming inventory and assist with inventory management and product organization.
• Support local store growth through outreach, marketing and customer engagement efforts.
• Assist with store operations and administrative support tasks as needed.
• Help create a positive, team-oriented store environment as a valued retail team member.
• Cross-train in other administrative office duties, ordering supplies, receiving mail, etc.
• Other duties as assigned.

Conoscenze

Retail management

Customer service

Cash handling

Team collaboration

Organization

Communication

Adaptability

Technology literacy

Strumenti

Navision

Descrizione del lavoro

Saf-Gard Safety Shoe Company in Columbia, SC seeks a Full-Time Retail Store Manager to oversee daily operations and deliver exceptional customer service. You will manage a team, engage customers, and support merchandising and outreach efforts in a fast-paced, collaborative environment.

The role emphasizes hands-on leadership, system familiarity, and a commitment to safe, helpful service for hardworking customers. Monday–Saturday schedule with competitive benefits is offered.