Retail Store Manager: Lead and Develop High-Impact Team

The TJX Companies, Inc.; Massachusetts; On-site; USD 57,000 - 78,000; Full time

Benefits offered by this job

Associate discounts

401(k) match

Medical/dental/vision

HSA

Health care FSA

Life insurance

Short/long-term disability

Paid holidays/vacation

Job summary

The TJX Companies, Inc. in Massachusetts is seeking an Assistant Store Manager who can empower a large team and deliver exceptional customer experiences. You will lead operations across merchandising, front-line service, and store administration while driving sales and controlling expenses.

You will recruit, train, and coach Associates, serving as a mentor to ensure a positive work environment. The role emphasizes loss prevention, safety, and operational excellence in a fast-paced retail setting.

Qualifications

• Minimum of 2 years of retail leadership experience as an Assistant or Store Manager.
• Proven ability to lead, develop, and empower a large team.
• Excellent organizational and communication skills with ability to influence and provide effective feedback and mentorship to others.
• Proficient in store operations, customer service, merchandising, people management, health and safety, and loss prevention, with strong follow-through skills to successfully implement tasks and initiatives.

Responsibilities

• Drive store performance by supporting sales results, managing expenses, and overseeing key operations including merchandising, backroom, frontline, cash office, customer service, markdowns, scheduling, shipping, and receiving, with a strong focus on minimizing shrink and damages.
• Attract, recruit, and cultivate top talent by providing comprehensive training and ongoing development for Associates. Serve as a mentor and role model, fostering a supportive environment that ensures a positive and engaging experience for both Associates and customers.
• Communicate and implement action plans for projects, targets, company initiatives, and store changes. Provide input on succession planning to meet future needs.
• Implement strategies to meet sales, expense, and customer service targets. Coordinate loss prevention and operational programs and improve store layout and efficiency.

Skills

Retail leadership

Team development

Communication skills

Mentorship

Loss prevention

Job description

The TJX Companies, Inc. in Massachusetts is seeking an Assistant Store Manager who can empower a large team and deliver exceptional customer experiences. You will lead operations across merchandising, front-line service, and store administration while driving sales and controlling expenses.

You will recruit, train, and coach Associates, serving as a mentor to ensure a positive work environment. The role emphasizes loss prevention, safety, and operational excellence in a fast-paced retail setting.