Retail Store Manager- John's Creek

Alaska Native Tribal Health Consortium; Johns Creek (GA); On-site; USD 65,000 - 90,000; Full time

Job summary

Goodwill of North Georgia is seeking a Store Manager to supervise 30-40 staff and drive sales while managing the store budget. You will be the public face in the community and lead the hiring and training of new employees, with a focus on developing a high-performing team of assistant managers and a team leader.

The role requires hands-on leadership, strong operational oversight, and the ability to adapt to change while maintaining store standards and reporting.

Qualifications

• 3+ years of experience supervising teams of 30+ employees.
• Strong budgeting experience and ability to create plans to exceed financial targets.
• Experience maintaining and improving SOPs.
• Demonstrated capacity to embrace change.
• Proven decision-making abilities.
• Experience hiring and developing staff; strong interpersonal skills.

Responsibilities

• Supervise 30-40 store employees including ASM's and a Team Leader.
• Ensure sales goals are met or exceeded and manage the store budget.
• Be the public face of the store to the local community.
• Lead hiring and training of new employees.
• Greet and assist donors/customers.
• Monitor store appearance and maintain standards.
• Lead monthly team meetings and attend director/manager meetings.
• Maintain company records and reporting.

Skills

Team leadership

Budgeting

SOP development

Change management

Decision making

Staff development

Hiring staff

Education

Associates or Bachelor's degree in business or related field

Tools

MS Office

Job description

As a Store Manager, you will supervise, manage and lead your store employees, typically 30-40 people. You'll make sure your team is hitting or exceeding their sales goals, managing the store's budget and you will be the public "face" of the store to the local community. You'll lead the hiring and training of new employees and will supervise a team of Assistant Store Managers (ASM's) and a Team Leader.

You'll also:

• Greet and assist donors/customers
• Monitor and maintain the store's overall appearance
• Lead monthly meetings with store employees
• Attend monthly meetings with your Director and other store managers
• Maintain company records and reporting

What we're looking for:

Requirements:

• 3+ years of experience supervising teams of 30 or more employees
• A strong familiarity with developing budgets and creating plans to exceed financial expectations
• A focus on maintaining and improving Standard Operating Procedures (SOP's)
• Demonstrated capacity to embrace change. This cannot be overemphasized
• Demonstrated decision making abilities
• Experience with hiring and developing staff
• Proficiency with the MS Office suite

Preferences:

• An Associates or Bachelor's degree in business or a related subject
• Prior military or related not-for-profit experience

Goodwill of North Georgia is an Equal Opportunity Employer. It is the policy of Goodwill to consider applicants based solely on qualifications and merit; without regard to race, color, religion, national origin, sex, age, sexual orientation, disability, or protected veteran status.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.