Retail Store Manager I — Lead Store Ops & Customer Service

State of New Hampshire; West Lebanon (NH); On-site; USD 37,000 - 49,000; Full time

Job summary

New Hampshire Liquor & Wine Outlets in West Lebanon, NH seeks a full-time Retail Store Manager I to supervise daily operations, ensure top customer service, and maximize outlet profits. The role requires a valid driver’s license, the ability to lift up to 60 pounds, and a flexible schedule including days, evenings, and weekends.

Education/experience equivalence is accepted, with guidance provided for training and advancement within the NH Liquor Commission.

Qualifications

• Equivalent combination of 1 year of education and experience after completion of high school.
• Valid driver’s license required.
• Ability to lift up to 60 pounds and perform routine store duties.

Responsibilities

• Provide exceptional customer service and build a loyal customer base.
• Act as store manager in a small retail environment and supervise staff.
• Open/close store, set up displays, and handle deposits and inventory.
• Train and guide employees on NH Liquor Commission procedures.
• Maintain inventory levels and assist with stock control.
• Handle transactions and assist in daily financial reconciliation.

Skills

Customer service

Supervisory experience

Cash handling

Education

Education/Experience: 1 year minimum

Job description

New Hampshire Liquor & Wine Outlets in West Lebanon, NH seeks a full-time Retail Store Manager I to supervise daily operations, ensure top customer service, and maximize outlet profits. The role requires a valid driver’s license, the ability to lift up to 60 pounds, and a flexible schedule including days, evenings, and weekends.

Education/experience equivalence is accepted, with guidance provided for training and advancement within the NH Liquor Commission.