Retail Store Manager: Growth, Bonuses & Great Benefits

Goodwill Industries of Central Michigan's Heartland; Jackson (MI); On-site; USD 50,000 - 61,000; Full time

Benefits offered by this job

Employee discount at retail stores

4 weeks paid time off (first year)

Medical, Dental, Vision insurance

Life insurance

Financial coaching

Quarterly sales bonus

Job summary

Goodwill Industries of Central Michigan's Heartland in Jackson, MI is hiring a full-time Retail Store Manager to lead a diverse team, drive sales, and meet budget goals within a production plan.

The role offers a $55,000 annual salary plus a quarterly sales bonus, plus benefits including PTO, medical, dental and vision insurance, life insurance, and financial coaching. Hours are set; duties include staff scheduling and customer service leadership.

Qualifications

• Retail management experience preferred.
• Strong customer service and communication skills.
• Ability to lead and mentor a diverse team.

Responsibilities

• Lead a diverse team of associates and participants to meet sales goals.
• Provide exceptional customer service with professionalism and adherence to policy.
• Coordinate logistics between store and plant for store needs.
• Meet production and sales goals by training, motivating, and supervising staff.
• Manage employee performance and provide feedback.
• Create bi-weekly staff schedules aligned with production needs.
• Address customer complaints professionally.
• Handle cash and ensure secure cash handling procedures.
• Follow weekly rotation policies for goods and inventory; close at least 2 nights per week.
• Respond to after-hours emergencies as needed.

Job description

Goodwill Industries of Central Michigan's Heartland in Jackson, MI is hiring a full-time Retail Store Manager to lead a diverse team, drive sales, and meet budget goals within a production plan.

The role offers a $55,000 annual salary plus a quarterly sales bonus, plus benefits including PTO, medical, dental and vision insurance, life insurance, and financial coaching. Hours are set; duties include staff scheduling and customer service leadership.