Retail Store Manager - Grand Island

Buff City Soap; Grand Island (NE); On-site; USD 40,000 - 55,000; Full time

Job summary

A leading company in handmade products is seeking a Store Manager for their Grand Island location. This role involves leading a team to create exceptional client experiences, managing store operations, and ensuring compliance with company standards. Ideal candidates will have management experience, strong leadership skills, and the ability to thrive in a fast-paced environment.

Benefits

401(k)

401(k) matching

Bonus based on performance

Competitive salary

Dental insurance

Employee discounts

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Vision insurance

Qualifications

• Management and/or sales experience required.
• Basic computer skills (Word, Excel, Outlook).
• Ability to manage effectively in a fast-paced environment.

Responsibilities

• Develop and coach employees to provide outstanding client experiences.
• Drive store metrics by developing action plans and motivating the team.
• Manage stock of raw materials and finished products.

Skills

Client service

Operational skills

Problem-solving

Organizational skills

Leadership

Team building

Education

College education (preferred)

Tools

Word

Excel

Outlook

Job description

Benefits:

• 401(k)
• 401(k) matching
• Bonus based on performance
• Competitive salary
• Dental insurance
• Employee discounts
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance

Retail Store Manager - Grand Island

Buff City Soap is on a mission to create handmade products that are free of harsh ingredients and full of nourishing plant-based goodies to make your skin happy. Our products are fresh, made daily in each soap makery with ingredients you can pronounce. We are currently accepting applications for a Store Manager. The Store Manager contributes to Buff City Soap’s success by leading a team to create and maintain the Buff City Experience for our clients. The role involves supervising and directing staff, making staffing decisions, ensuring client satisfaction and quality, monitoring staff performance, handling minor maintenance, maintaining cleanliness, and managing safety and security within the makery. The Store Manager is expected to model and act in accordance with Buff City Soap principles to deliver an exceptional client experience.

Tasks & Responsibilities:

• Develop and coach employees to provide outstanding client experiences.
• Address client concerns promptly and effectively.
• Set a positive example and maintain a calm demeanor during busy times.
• Ensure a client-first attitude and hold team members accountable for service quality.
• Drive store metrics by developing action plans and motivating the team.
• Promote integrity, honesty, and align with Buff City Soap’s culture, values, and mission.
• Delegate responsibilities to ensure smooth operations.
• Manage stock of raw materials, finished products, and supplies.
• Maintain store conditions and visual merchandising standards.
• Oversee production, cleanliness, maintenance, sanitation, and organization of the makery.
• Manage staffing levels to support employee development and operational needs.
• Ensure compliance with wage and hour laws for staff.
• Utilize operational tools to plan and achieve excellence, including labor guidelines, reports, cash, and inventory management.
• Use financial reports to monitor and improve performance.
• Conduct performance assessments, provide feedback, and set goals.
• Manage ongoing sales activities.
• Work a minimum of 5 days per week, approximately 40-45 hours, including mid and/or closing shifts as needed.
• Have reliable transportation for banking and other duties.

Experience:

• College education is preferred but not required.
• Management and/or sales experience is required.
• Basic computer skills (Word, Excel, Outlook).
• Ability to manage effectively in a fast-paced environment.
• Strong client service, operational, problem-solving, and organizational skills.
• Leadership skills with the ability to coach and mentor.
• Team building and delegation skills.

Physical Requirements:

• Ability to stand and walk for long periods.
• Not sensitive to scents and fragrances.
• Dexterity of hands and fingers.
• Ability to lift or assist in lifting items up to 50 lbs.
• Ability to perform various physical movements including reaching, climbing, balancing, and stooping.
• Ability to perform cleaning functions such as dusting, sweeping, and mopping.