Retail Store Manager- Grand Island

Sun Tan City, LLC; Grand Island (NE); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player is seeking a passionate Salon Director to lead a dynamic team in delivering exceptional client experiences. This role encompasses overseeing salon operations, managing staff, and ensuring client satisfaction in a vibrant environment. As a leader, you'll inspire your team to uphold the highest service standards while fostering a culture of integrity and teamwork. With opportunities for professional growth and a supportive atmosphere, this position is perfect for those eager to make a positive impact in the beauty and wellness industry.

Benefits

401(k)

401(k) matching

Bonus based on performance

Dental insurance

Employee discounts

Flexible schedule

Health insurance

Paid time off

Training & development

Vision insurance

Qualifications

• Management and/or sales experience required.
• Strong client service knowledge and operational practices.

Responsibilities

• Developing and coaching employees for excellent client experiences.
• Ensuring a client-first attitude and holding team accountable for service quality.
• Analyzing financial reports to identify trends and address performance issues.

Skills

Management Experience

Sales Experience

Client Service Knowledge

Problem-Solving Skills

Organizational Skills

Leadership Skills

Team Building Skills

Basic Computer Skills (Word, Excel, Outlook)

Education

College Education

Job description

Benefits:

• 401(k)
• 401(k) matching
• Bonus based on performance
• Dental insurance
• Employee discounts
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance

Additional Benefits:

• Employment growth opportunities
• Competitive wages based on experience and abilities
• Flexible scheduling
• Competitive bonus plan
• Employee discounts on products & services

Company Overview

Sun Tan City is one of the largest family-owned tanning salon chains in the country with approximately 250 salons in 20 states. It’s part of the Glow Brands family, which includes Sun Tan City, Planet Fitness, and Buff City Soap. Headquartered in Louisville & Elizabethtown, Kentucky, the company manages over 350 locations and employs over 2200 individuals.

We provide products, services, and knowledge-based recommendations through trusted, friendly client relationships to help our clients look good, feel good, and build confidence.

Glow Brands are filled with enthusiastic, fun employees passionate about our brands. You’ll enjoy working in a positive environment where coworkers become friends. We offer valuable skills development, opportunities for advancement, and leadership. All Full Time & Part Time Employees receive excellent benefits.

Job Summary

The Salon Director contributes to Sun Tan City’s success by leading a team to create and maintain an exceptional client experience. Responsibilities include managing overall salon operations, supervising staff, making staffing decisions, ensuring client satisfaction, monitoring staff performance, handling maintenance issues, maintaining cleanliness, and managing safety and security. The role requires modeling Sun Tan City principles to deliver an outstanding client experience.

Tasks & Responsibilities

• Developing and coaching employees for excellent client experiences.
• Addressing client concerns promptly.
• Setting a positive example and maintaining composure during busy times.
• Ensuring a client-first attitude and holding team accountable for service quality.
• Driving performance metrics through action plans and implementing company programs.
• Promoting integrity, honesty, and aligning with company culture, values, and mission.
• Delegating responsibilities to ensure smooth operations.
• Maintaining salon cleanliness, sanitation, and organization.
• Managing staffing levels for employee development and operational needs.
• Adhering to wage and hour laws.
• Using operational tools for planning and achieving excellence, including labor guidelines, reports, cash, and inventory management.
• Analyzing financial reports to identify trends and address performance issues.
• Conducting performance assessments, providing feedback, and setting goals.
• Managing ongoing sales activities.
• The role requires a minimum of 40 hours per week, including varying mid and/or closing shifts based on business needs.

Experience

• College education preferred but not required.
• Management and/or sales experience required.
• Basic computer skills (Word, Excel, Outlook).
• Ability to manage effectively in a fast-paced environment.
• Strong client service knowledge and operational practices.
• Excellent problem-solving and organizational skills.
• Leadership skills with coaching and mentoring abilities.
• Team building skills.
• Ability to prioritize and delegate tasks.

Physical Requirements

• Ability to stand and walk for long periods.
• Ability to bend at the waist for cleaning.
• Ability to lift or assist in lifting heavy items.
• Ability to bend to pick up items from the floor.
• Ability to perform cleaning functions such as dusting, sweeping, mopping, and scrubbing.