Retail Store Manager - Customer Experience & Ops Lead

Ace Hardware; Florida; On-site; USD 45,000 - 60,000; Full time

Job summary

Ace Hardware in Florida is seeking an experienced Store Manager to oversee daily store operations, staff supervision, and customer service excellence. You will drive sales, manage inventory, and lead initiatives to improve profitability and customer satisfaction.

The role requires retail management experience and a proactive, friendly leadership style to engage both staff and customers. If you are reliable, detail-oriented, and community-minded, this could be your next opportunity.

Qualifications

• Proven experience in retail management.
• Strong customer service orientation and problem solving.

Responsibilities

• Greet customers and staff; provide guidance and support to ensure great shopping experiences.
• Oversee store operations, inventory, and staff to meet profitability and corporate policies.
• Conduct monthly staff meetings; train, coach and develop associates for advancement.
• Lead by example to drive product merchandising, expense control, and sales growth.
• Ensure a safe, clean, and compliant store environment; manage back stock and receiving.

Skills

Customer service

Staff supervision

Sales management

Inventory management

Leadership

Education

High School or GED

College degree preferred

Job description

Ace Hardware in Florida is seeking an experienced Store Manager to oversee daily store operations, staff supervision, and customer service excellence. You will drive sales, manage inventory, and lead initiatives to improve profitability and customer satisfaction.

The role requires retail management experience and a proactive, friendly leadership style to engage both staff and customers. If you are reliable, detail-oriented, and community-minded, this could be your next opportunity.