Retail Store Manager - Braintree

Saf-Gard Safety Shoe Co Inc; Braintree (MA); On-site; USD 52,000 - 78,000; Full time

Benefits offered by this job

Dental Insurance

Vision Insurance

Disability Insurance

Life Insurance

Paid Time Off

Paid Holidays

401(k) Match

Career Growth

Team Environment

Cross-Training

Job summary

Saf-Gard Safety Shoe Company in Braintree, MA is seeking a Full-Time Retail Store Manager to lead daily store operations, deliver exceptional customer service, and develop a high-performing team. The role requires at least 1 year of retail sales management and strong communication skills. Navision experience is a plus.

Schedule is Monday–Friday 10am–6pm with competitive benefits. The company offers comprehensive benefits including medical, dental, vision, disability and life insurance, 8

Qualifications

• At least 1 year of retail sales management experience.
• Strong communication and interpersonal skills.
• Friendly, dependable and customer-focused attitude.
• Ability to stay organized and manage multiple responsibilities.
• Comfortable learning new systems and technology.
• Ability to work both independently and as part of a team.
• Experience handling cash and credit card transactions accurately.
• Ability to learn and use Navision retail software.

Responsibilities

• Provide friendly, knowledgeable customer service while helping customers select safety footwear
• Learn product lines and explain features, fit and benefits to customers
• Learn and use Navision Technology to help customers optimize fit
• Process sales transactions, including cash and credit card payments using POS systems
• Look up customer information, purchase history and program details
• Maintain clean, organized and fully stocked showroom displays
• Merchandise incoming inventory and assist with inventory management
• Support local store growth through outreach, marketing and customer engagement
• Assist with store operations and administrative tasks
• Create a positive, team-oriented store environment

Skills

Retail Sales Management

Customer Service

Team Leadership

Cash Handling

Communication

Tools

Navision

Job description

Retail Store Manager

Braintree, MA | Full-Time| Sales | Saf-Gard Safety Shoe Company

About the Role

A memorable retail experience starts with people who know how to connect with customers, solve problems and make the buying process easy. Whether you've worked as a retail associate, retail sales associate, sales associate or store associate, you know that great customer service can turn a routine purchase into a positive customer experience.

We're looking for a Full-Time Retail Store Manager who can wow customers with exceptional customer service and support daily store operations in Braintree, MA. This retail store job is ideal for someone who enjoys being part of a close-knit team and loves working with people with an opportunity to expand your retail management expertise.

At Saf-Gard® Safety Shoe Company, we believe in keeping things straightforward. No unnecessary bureaucracy. No corporate runaround. Just good people working together to help hardworking customers stay safe on the job.

What You'll Do

• Provide friendly, knowledgeable customer service while helping customers select safety footwear
• Learn product lines and explain features, fit and benefits to customers
• Learn and use Aetrex Foot Scanning Technology to help customers optimize fit
• Process sales transactions, including cash and credit card payments using POS systems and mobile checkout tools
• Look up customer information, purchase history and program details within company systems
• Maintain clean, organized and fully stocked showroom displays while supporting visual merchandising initiatives
• Merchandise incoming inventory and assist with inventory management and product organization
• Support local store growth through outreach, marketing and customer engagement efforts
• Assist with store operations and administrative support tasks as needed
• Help create a positive, team-oriented store environment as a valued retail team member
• Cross-train in other administrative office duties, ordering supplies, receiving mail, etc.
• Other duties as assigned.

What We're Looking For

• At least 1 year of retail sales management experience
• Strong communication and interpersonal skills
• Friendly, dependable and customer-focused attitude
• Ability to stay organized and manage multiple responsibilities
• Comfortable learning new systems and technology
• Ability to work both independently and as part of a team
• Experience handling cash and credit card transactions accurately
• Ability to learn and use our retail operating systems (Navision)

Schedule

• Full-time position
• Monday-Friday 10am-6pm

Compensation & Benefits

• Company-paid dental, vision, long-term disability, short-term disability, and life insurance beginning the first of the month after 60 days
• Multi-tiered medical insurance plans to choose from (benefits valued at over $10,000 annually)
• 8 paid holidays per year
• PTO is available after 90 days, accrued bi-weekly at a rate of 3.08 hours (2 weeks annualized after 1st year). Bi-weekly accrual rate increases to 4.62 hours after 7 years (3 weeks annualized)
• 401(k) plan with 50% employer match on first 6% of employee base pay
• Stable, long-term career opportunities with room for growth and advancement
• Supportive, team-oriented work environment
• Cross-training and development opportunities across departments

About Saf-Gard®

We've been in the safety footwear business for more than 40 years. We know safety matters. We also know relationships matter. That's why we work hard to make things easier for our customers and for each other.

At Saf-Gard®, you're not just another employee buried in a corporate machine. We're a close-knit family that believes in working hard, helping each other out and treating people the right way. We've built a culture around trust, teamwork and common sense, and it's helped us grow for more than four decades.